At a Glance
- Tasks: Be the welcoming face of our company and support essential admin functions.
- Company: Join a fast-growing organisation delivering high-quality educational services.
- Benefits: Competitive salary, private healthcare, flexible working days, and free parking.
- Other info: Great public transport access and opportunities for professional development.
- Why this job: Make a real impact in a supportive, energetic team environment.
- Qualifications: Organised, customer-focused, with strong communication skills and multitasking abilities.
The predicted salary is between 28000 - 36000 £ per year.
Crystal&Co is a fast-growing organisation known for delivering high-quality educational services, from Construction Industry Courses and Qualifications to University Enrolment support. As we continue to expand, we are seeking a professional and proactive Reception / Administrative Assistant to be the welcoming face of our company and support our team with essential administrative functions.
Who We Are
At Crystal&Co, we foster a culture of excellence, inclusivity, and continuous growth. Our team is dynamic, supportive, and committed to professional development. We value dedication and reward it with development opportunities, performance-based benefits, and a collaborative work environment.
Key Responsibilities
- Front Desk & Reception Duties: Greeting visitors, assisting walk-in clients, managing incoming calls, and maintaining a welcoming front-desk environment.
- Administrative Support: Handling printing, scanning, and copying of course materials promptly to support our educational services.
- Student & Assessor Assistance: Providing on-site support during CSCS courses to ensure sessions run smoothly.
- Payment & Booking Management: Accurately processing bookings and maintaining payment records for courses.
- Customer Service: Responding to enquiries via phone, email, and face-to-face interactions with a friendly, professional approach.
- Post Management: Receiving, sorting, and distributing incoming post, as well as preparing and sending outgoing mail.
- CRM Management: Working extensively within our CRM system to update client information, manage bookings, and support the overall workflow.
Key Skills & Qualifications
- Excellent organisational and multitasking abilities.
- Strong verbal and written communication skills in English.
- A polite, confident, and professional telephone manner.
- Previous experience in a customer-facing or reception role is highly desirable.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Confidence in working with CRM systems (training provided if needed).
- Additional languages especially Romanian or Russian are desirable but not mandatory.
- Availability to work weekends (on a flexible rota basis).
What We Offer
- A full-time position with flexible working days (we operate 7 days a week).
- A competitive salary of £28,000 - £36,000 per year, depending on experience and qualifications.
- Private healthcare to support your well-being.
- Free on-site parking for convenient commuting.
- Exceptional public transport access - we are less than a one-minute walk from the nearest Underground station.
- Occasional company events to celebrate achievements and support team bonding.
- A supportive and energetic work environment within a young, collaborative team.
If you are friendly, detail-oriented, and eager to contribute to a forward-thinking organisation, we invite you to apply and become part of the Crystal&Co team.
Reception/Administrative Assistant. Job in London Move Collective Jobs employer: Broughton Group
Crystal&Co is an exceptional employer located in Northwest London, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. With competitive salaries, private healthcare, and flexible working arrangements, we ensure our team members thrive in a supportive environment while contributing to high-quality educational services. Join us to be part of a dynamic team that values dedication and fosters growth through collaboration and shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Reception/Administrative Assistant. Job in London Move Collective Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal&Co. Understand their values and services so you can show how you fit into their culture and contribute to their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Think about examples from your past experiences that highlight your skills in organisation and communication.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Make sure you look professional and approachable, as you'll be the welcoming face of the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception/Administrative Assistant. Job in London Move Collective Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your cover letter. Remember, we’re looking for someone who can be the welcoming face of our company!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, especially in customer service and administrative roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to showcase your skills and experiences effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crystal&Co!
How to prepare for a job interview at Broughton Group
✨Know the Company Inside Out
Before your interview, take some time to research Crystal&Co. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception/Administrative Assistant, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle difficult situations with a friendly and professional approach.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You could even bring a sample of your organisational tools or methods to demonstrate your skills in action.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about the team culture, opportunities for professional development, or how success is measured in the position. This shows you're serious about contributing to their growth.
