Medical/Customer Experience Specialist - Temporary Position in London

Medical/Customer Experience Specialist - Temporary Position in London

London Temporary 45000 - 65000 Β£ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Build relationships with healthcare teams and deliver engaging training sessions.
  • Company: Dynamic employment agency focused on inclusivity and support.
  • Benefits: Competitive hourly rate, flexible remote work, and potential for permanent position.
  • Other info: Opportunity for extensive travel across the UK and career growth.
  • Why this job: Make a real difference in healthcare while developing your skills.
  • Qualifications: Experience in clinical healthcare or audiology and strong relationship-building skills.

The predicted salary is between 45000 - 65000 Β£ per year.

Location: Home / Remote

Start date: asap

Hourly rate: 55,000 per year

Duration: 6 months with possible extension to become permanent

Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home

Key Responsibilities:

  • Build and nurture strong relationships with clinical teams and healthcare providers.
  • Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions.
  • Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features.
  • Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks.
  • Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops.

Your Profile:

  • A background in clinical healthcare or audiology, with proven experience in delivering effective training.
  • Excellent relationship-building skills, whether over the phone or in-person.
  • The ability to analyse data and draw insights to inform customer strategies.
  • A proactive and solution-focused mindset, capable of thriving in a fast-paced environment.
  • A willingness to travel extensively across the UK, holding a valid UK driving license.

Medical/Customer Experience Specialist - Temporary Position in London employer: Broughton Group

As a Medical/Customer Experience Specialist at Office Angels, you will join a dynamic and inclusive team that values expertise and enthusiasm in the healthcare sector. With a flexible hybrid working model and opportunities for professional growth, you will be empowered to build strong relationships with clinical teams while making a meaningful impact on customer experiences. Our commitment to diversity and support ensures that every employee can thrive in a respectful and collaborative environment.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

We think you need these skills to ace Medical/Customer Experience Specialist - Temporary Position in London

Relationship-Building Skills
Clinical Training Delivery
Data Analysis
Customer Engagement
Problem-Solving Skills
Proactive Mindset
Communication Skills