At a Glance
- Tasks: Manage lettings from tenancy termination to sign-up, ensuring customer satisfaction.
- Company: Broughton Group, a dynamic team in Wembley focused on efficiency.
- Benefits: Gain valuable experience in social housing and enhance your administrative skills.
- Other info: Temporary role with potential for future opportunities in the housing sector.
- Why this job: Join a fast-paced environment where your efforts directly impact customer experiences.
- Qualifications: Experience in customer support and strong admin skills required.
The predicted salary is between 30000 - 40000 £ per year.
Broughton Group is seeking a Lettings Officer based in Wembley HA9 to manage the lettings process from tenancy termination to sign-up. This temporary position focuses on efficiency and customer satisfaction, maintaining accurate records and ensuring compliance.
The successful candidate will be skilled in customer support, possess strong administrative abilities, and be comfortable working with Microsoft Office and housing systems. Ideal for someone with experience in social housing.
Lettings Coordinator – Fast-Track Void Lets in London employer: Broughton Group
Broughton Group is an excellent employer that prioritises efficiency and customer satisfaction in a supportive work environment. Located in Wembley, our team enjoys a collaborative culture with opportunities for professional growth and development in the social housing sector, making it an ideal place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator – Fast-Track Void Lets in London
✨Tip Number 1
Get to know the company! Research Broughton Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to lettings and customer support. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed lettings processes or improved customer satisfaction in previous roles. Real-life stories can make a big impact during your interview.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Lettings Coordinator – Fast-Track Void Lets in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in lettings and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your administrative abilities and familiarity with housing systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lettings Coordinator role. Share specific examples of how you've improved efficiency or customer satisfaction in previous roles.
Showcase Your Tech Skills:Since we’re all about efficiency, make sure to mention your proficiency with Microsoft Office and any housing systems you’ve used. We love candidates who can hit the ground running with tech!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Make sure you understand the lettings process inside out, especially from tenancy termination to sign-up. Brush up on your knowledge of social housing and any relevant legislation, as this will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer support in previous roles. Think about specific situations where you resolved issues or improved customer satisfaction, as this is key for the Lettings Coordinator position.
✨Get Comfortable with Tech
Since you'll be working with Microsoft Office and housing systems, make sure you're familiar with these tools. If you can, practice using them before the interview so you can confidently discuss your experience and how you can leverage technology in the role.
✨Be Organised and Detail-Oriented
Bring along a copy of your CV and any relevant documents that showcase your administrative skills. During the interview, highlight your ability to maintain accurate records and ensure compliance, as these are crucial for the job.
