At a Glance
- Tasks: Transform HR processes into efficient, automated workflows and enhance employee experiences.
- Company: Join a leading global media organisation with a diverse workforce.
- Benefits: Competitive salary, impactful role, and opportunities for professional growth.
- Other info: Collaborative environment focused on diversity and continuous improvement.
- Why this job: Make a real difference in HR operations and drive positive change.
- Qualifications: Experience in HR operations, strong data skills, and a passion for process improvement.
The predicted salary is between 35000 - 41000 £ per year.
Are you an HR Operations professional who thrives on turning complex processes into slick, automated workflows? We're partnering with a leading, fast-paced global media organisation to appoint an HR Operations Lead, a confidential opportunity within a highly recognisable business that reaches millions of people worldwide. This is a role for someone who doesn't just follow "the way it's always been done," but actively looks to challenge, simplify, and digitally optimise the employee experience.
The Opportunity
Sitting at the heart of the HR function, you'll act as the architect of operational excellence, overseeing the full employee lifecycle and ensuring every touchpoint, from onboarding to global mobility, is seamless, efficient, and data driven. You'll work closely with HR leadership and shared services teams to enhance processes, improve data integrity, and elevate service delivery across a complex, high-volume environment.
How You'll Make an Impact
- Process Pioneer
Continuously review and streamline HR processes
Drive automation and standardisation across systems and workflows - Data Guardian
Own the accuracy and integrity of HR data
Run audits, validation reports, and resolve inconsistencies - Shared Services Partner
Collaborate closely with HR shared services to improve delivery and efficiency
Implement best‑in‑class operational practices - People Experience Driver
Manage onboarding and exit surveys, turning feedback into actionable insights
Support employee engagement initiatives across the business - Global Mobility Lead
Oversee and triage global mobility cases
Partner with external vendors to ensure smooth international transitions - CSR & Governance
Manage CSR initiatives and budgets
Ensure compliance with GDPR and data governance standards
What You'll Bring
- Proven experience in an HR Operations or Shared Services environment
- Strong track record of process improvement and digital optimisation
- High attention to detail, particularly across data and reporting
- Experience working in a fast‑paced, high‑volume environment
- Strong systems knowledge (Workday or similar HRIS)
- Advanced Excel / data analysis skills (dashboards, reporting, insights)
- Ability to challenge existing processes and implement practical solutions
- Strong communication skills, with the ability to translate data into clear insights
- Exposure to global mobility processes (desirable)
Why Join?
- Join a high‑profile, global organisation with a large and diverse workforce
- Play a key role in transforming HR operations and service delivery
- Work in a collaborative, forward‑thinking HR function
- Opportunity to drive real impact across systems, processes, and employee experience
- Be part of a business committed to diversity, inclusion, and continuous improvement
If you're an HR Operations professional looking to take ownership of a transformational role within a complex, fast‑moving environment, I'd love to speak with you.
HR Operations Manager in London employer: Broughton Group
Join a leading global media organisation in Central London, where innovation meets collaboration. As an HR Operations Manager, you'll be at the forefront of transforming HR processes, driving automation, and enhancing employee experiences within a diverse workforce. With a commitment to diversity, inclusion, and continuous improvement, this role offers significant opportunities for professional growth and the chance to make a meaningful impact in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Broughton Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Broughton Group.
We think you need these skills to ace HR Operations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Broughton Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Broughton Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Broughton Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Broughton Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Broughton Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Broughton Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Broughton Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Broughton Group and how you would contribute to adapting HR strategies.
