At a Glance
- Tasks: Service and maintain fire safety systems while delivering top-notch customer service.
- Company: Join a growing engineering team focused on fire and life safety.
- Benefits: Competitive salary, tools, company van, 24 days holiday, and pension.
- Other info: Flexible remote and field-based work with ongoing training opportunities.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Technical knowledge of fire systems and excellent communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an experienced and customer focused Call Out & Repairs Engineer to join a growing engineering team specialising in fire safety and life safety systems. This role involves carrying out servicing, maintenance, fault finding, remedial works, and small low‑voltage installations, with a strong focus on first‑time fixes and delivering excellent customer service.
Salary: Competitive
Location: Sutton / Remote Working
Hours: Full Time 45 Hours Per Week
Benefits: Uniform, tools, phone, company van & fuel card (work only), 24 days holidays + BHs and pension
Key Responsibilities:
- Service, maintain, fault find, and carry out remedial works on:
- Fire Alarm Systems
- Emergency Lighting
- AOV Systems
- Dry Riser Interims
- Disabled Refuge Systems
- HHE Systems
- Complete minor low-risk 230v remedial and installation works where required.
- Survey and report on existing fire and life safety systems, providing recommendations for improvements.
- Ensure all work is completed in line with current British Standards and company procedures.
- Organise workloads effectively and communicate proactively with office staff regarding progress, delays, or issues.
- Represent the company professionally while building strong relationships with customers, colleagues, and management.
- Participate in the on‑call rota and remain flexible to meet operational requirements.
- Maintain high standards of Health & Safety compliance at all times.
- Attend training and actively support continuous professional development.
Skills & Experience:
- Strong technical knowledge of fire alarm and emergency lighting systems.
- Experience carrying out fault finding and remedial works.
- Experience with AOV, dry risers, disabled refuge, and HHE systems is advantageous.
- Relevant industry qualifications are desirable.
- Previous on‑call experience is beneficial.
- Ability to work independently and manage workloads effectively.
- Excellent communication and customer service skills.
- Reliable, organised, professional, and solution‑focused approach.
What is on Offer:
- Full‑time permanent role
- Remote and field‑based working
- Ongoing training and development opportunities
- Supportive and professional working environment
We only consider applicants who are eligible to work in the UK without sponsorship.
Call Out & Repairs Technician. Job in London Move Collective Jobs employer: Broughton Group
Join a dynamic and supportive team as a Call Out & Repairs Technician, where your expertise in fire safety systems will be valued and rewarded. With competitive salary packages, comprehensive benefits including a company van, tools, and ongoing training opportunities, we foster a culture of professional growth and excellence in customer service. Enjoy the flexibility of remote working while making a meaningful impact in ensuring safety and compliance across London.
StudySmarter Expert Advice🤫
We think this is how you could land Call Out & Repairs Technician. Job in London Move Collective Jobs
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Broughton Group and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Broughton Group.
We think you need these skills to ace Call Out & Repairs Technician. Job in London Move Collective Jobs
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Broughton Group will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Broughton Group specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Broughton Group
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Broughton Group. It shows you’re proactive about your professional development!
