At a Glance
- Tasks: Supervise repairs and maintenance across residential properties while leading trades teams.
- Company: Join a well-established property services contractor with a focus on social housing.
- Benefits: Enjoy a competitive salary, company van, 25 days leave, and hybrid working options.
- Other info: Great career progression opportunities in a dynamic and supportive environment.
- Why this job: Make a real difference in the community by ensuring quality housing maintenance.
- Qualifications: Experience in building maintenance supervision and strong customer service skills required.
The predicted salary is between 44850 - 44850 £ per year.
Building Maintenance Supervisor job covering Ealing and the South Coast overseeing responsive repairs, planned maintenance, and property inspections across occupied residential properties for a well-established property services contractor, offering the opportunity to lead trades teams and subcontractors within a fast-paced social housing maintenance environment.
This is an excellent opportunity for an experienced Building Maintenance Supervisor to join a growing property maintenance operation delivering responsive repairs, planned works, cyclical maintenance, and refurbishment projects across residential housing stock. The successful candidate will be responsible for supervising operatives and subcontractors, carrying out property inspections, monitoring quality and compliance, and ensuring repairs and maintenance works are delivered safely, efficiently, and to a high standard. The role combines hands-on operational oversight with strong customer service and performance management responsibilities. This position will be based across two locations, with four days per week in Ealing and one day per week covering sites along the South Coast. Following successful completion of probation, there will also be the opportunity to work from home one day per week.
Key Responsibilities- Supervising day-to-day reactive repairs, planned maintenance, and cyclical works across occupied residential properties
- Conducting pre- and post-inspections to assess work quality, compliance, and completion standards
- Managing and coordinating trades operatives and subcontractors across multiple maintenance workstreams
- Carrying out site inspections, including working at height and inspecting scaffolding-based works such as windows, doors, and external repairs
- Ensuring all works are delivered in line with health & safety regulations, company procedures, and building standards
- Monitoring productivity, resource allocation, and operational performance to meet service delivery targets
- Logging works, producing reports, and updating tasks using PDA systems and Excel
- Supporting excellent customer service delivery and professionally resolving tenant queries and complaints
- Conducting regular site visits to monitor progress, quality, and compliance across ongoing works
- Assisting with operational reporting and supporting contract performance management
- Proven experience supervising operatives within repairs and maintenance, social housing, or property services environments
- Strong trade background with hands-on knowledge of building maintenance and repair works
- Experience managing subcontractors and coordinating multi-trade teams
- Ability to carry out inspections and assess works against quality and compliance standards
- Comfortable working at height and inspecting scaffolding-based works
- Strong understanding of responsive repairs, planned maintenance, and cyclical programmes
- Excellent communication, organisational, and customer service skills
- Experience using PDA systems and Microsoft Excel for reporting and task management
- Good understanding of health & safety regulations within property maintenance environments
- Full UK manual driving licence
- £44,850 salary
- Company van and fuel card
- 25 days annual leave plus bank holidays
- Pension and benefits package
- Staff discounts and rewards scheme
- Paid volunteering leave
- Family-friendly policies
- Hybrid working available following probation
- Long-term career progression opportunities within a growing maintenance business
This Building Maintenance Supervisor role covering Ealing and the South Coast offers the opportunity to join a well-established property services contractor delivering essential repairs and maintenance services within the social housing sector. The position would suit an experienced maintenance supervisor looking to progress within a customer-focused and operationally driven environment.
Building Maintenance Operations Supervisor in London employer: Broughton Group
Join a well-established property services contractor that prioritises employee growth and a supportive work culture. With competitive benefits including a generous salary, company van, and opportunities for hybrid working, this role offers a fulfilling career path in the social housing sector. Enjoy a family-friendly environment with paid volunteering leave and a commitment to delivering high-quality maintenance services across Ealing and the South Coast.
StudySmarter Expert Advice🤫
We think this is how you could land Building Maintenance Operations Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property maintenance sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or offer your skills to local charities. This not only boosts your experience but also shows potential employers that you're proactive and passionate about building maintenance.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of health & safety regulations and compliance standards. Be ready to discuss how you've successfully managed teams and resolved tenant issues in the past – real-life examples go a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our mission in the property services sector.
We think you need these skills to ace Building Maintenance Operations Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in supervising operatives and managing maintenance works. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant trade background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Building Maintenance Supervisor role. Share specific examples of your past experiences that align with our needs, especially around customer service and compliance.
Showcase Your Communication Skills:Since this role involves a lot of coordination and customer interaction, make sure your written application reflects your strong communication skills. We love candidates who can express themselves clearly and professionally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance and repair works. Familiarise yourself with the specific types of repairs and maintenance that are common in social housing. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Since this role involves supervising trades teams and subcontractors, be prepared to discuss your leadership style. Think of examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure high-quality work.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling tenant complaints or ensuring compliance during inspections. Prepare by thinking through how you would approach these scenarios, focusing on your problem-solving skills and customer service approach.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities, especially when managing multiple workstreams. Be ready to discuss how you prioritise tasks, manage time effectively, and use tools like PDA systems and Excel for reporting. Share specific examples from your past experience.