At a Glance
- Tasks: Be the go-to technical expert for major retailers and enhance quality standards.
- Company: Fast-growing, award-winning manufacturing business with a focus on innovation.
- Benefits: Opportunity to influence quality management and work in a dynamic environment.
- Other info: Great chance for career growth in a supportive team.
- Why this job: Join a newly created role and make a real impact in customer relations.
- Qualifications: Experience in technical or quality management within regulated industries.
The predicted salary is between 40000 - 50000 £ per year.
This is a high-profile, client-facing Customer Technical Manager role with a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a brand-newly created role due to continued business growth. You will work alongside the existing Quality Management team, adding dedicated customer-facing technical support and strengthening the link between internal quality, compliance and customer expectations.
The Role
- Act as a primary technical and quality contact for customers and retailers
- Work directly with customer technical and quality teams
- Support BRCGS and customer audits
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Help improve quality standards, compliance, KPIs and customer confidence
What We’re Looking For
You will suit this role if you have experience as a:
- Customer Technical Manager
- Technical Manager
- Quality Manager
- QA Manager
- Quality Assurance Manager
- Technical Quality Manager
You will also bring:
- Experience in food, nutraceutical, pharma or regulated manufacturing
- Exposure to BRCGS audits and retailer standards
- Confidence dealing directly with customer technical teams
- Strong knowledge of HACCP, GMP, QMS, food safety and compliance
- A practical, improvement-focused approach to quality management
Why Apply?
- Brand-newly created Customer Technical Manager role
- High-profile, client-facing position
- Work directly with major retailers and customer technical teams
- Join a growing, investment-led manufacturing business
- Work alongside an established Quality Management team
- Real opportunity to influence audit performance, compliance and standards
Apply
If you’re ready to step into a more senior, customer-facing technical quality role where you can influence audit performance, customer confidence and quality standards, apply now.
Customer Technical Manager. Job in Lincoln Move Collective Jobs employer: Broughton Group
Join a fast-growing, award-winning manufacturing business in Lincoln as a Customer Technical Manager, where you will play a pivotal role in enhancing quality standards and customer confidence. With a strong focus on employee development and a collaborative work culture, this newly created position offers the chance to work closely with major UK retailers and make a significant impact on compliance and audit performance. Enjoy the benefits of being part of an investment-led company that values innovation and provides ample opportunities for professional growth.
