At a Glance
- Tasks: Be the go-to technical expert for customers and enhance quality standards.
- Company: Fast-growing, award-winning manufacturing business with major UK retailers.
- Benefits: Opportunity to influence quality management and work in a dynamic environment.
- Other info: Collaborate with an established team and grow your career in a supportive setting.
- Why this job: Join a newly created role and make a real impact on customer confidence.
- Qualifications: Experience in technical or quality management within regulated industries.
The predicted salary is between 40000 - 50000 £ per year.
This is a high-profile, client-facing Customer Technical Manager role with a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a brand-newly created role due to continued business growth. You will work alongside the existing Quality Management team, adding dedicated customer-facing technical support and strengthening the link between internal quality, compliance and customer expectations.
The Role
- Act as a primary technical and quality contact for customers and retailers
- Work directly with customer technical and quality teams
- Support BRCGS and customer audits
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Help improve quality standards, compliance, KPIs and customer confidence
What We’re Looking For
You will suit this role if you have experience as a:
- Customer Technical Manager
- Technical Manager
- Quality Manager
- QA Manager
- Quality Assurance Manager
- Technical Quality Manager
You will also bring:
- Experience in food, nutraceutical, pharma or regulated manufacturing
- Exposure to BRCGS audits and retailer standards
- Confidence dealing directly with customer technical teams
- Strong knowledge of HACCP, GMP, QMS, food safety and compliance
- A practical, improvement-focused approach to quality management
Why Apply?
- Brand-newly created Customer Technical Manager role
- High-profile, client-facing position
- Work directly with major retailers and customer technical teams
- Join a growing, investment-led manufacturing business
- Work alongside an established Quality Management team
- Real opportunity to influence audit performance, compliance and standards
Apply
If you’re ready to step into a more senior, customer-facing technical quality role where you can influence audit performance, customer confidence and quality standards, apply now.
Client-Facing Technical Quality Manager. Job in Lincoln Move Collective Jobs employer: Broughton Group
Join a fast-growing, award-winning manufacturing business in Lincoln that values innovation and quality. As a Client-Facing Technical Quality Manager, you'll benefit from a supportive work culture that prioritises employee growth and development, offering you the chance to make a real impact on quality standards and customer satisfaction. With a focus on collaboration and continuous improvement, this role provides a unique opportunity to work closely with major UK retailers while being part of a dedicated and experienced Quality Management team.
