At a Glance
- Tasks: Manage lettings from tenancy termination to sign-up, ensuring customer satisfaction.
- Company: Broughton Group, a dynamic team in Wembley focused on efficiency.
- Benefits: Gain valuable experience in social housing and enhance your administrative skills.
- Other info: Temporary role with potential for future opportunities in the housing sector.
- Why this job: Join a fast-paced environment where your contributions directly impact customer experiences.
- Qualifications: Experience in customer support and strong admin skills required.
The predicted salary is between 30000 - 40000 £ per year.
Broughton Group is seeking a Lettings Officer based in Wembley HA9 to manage the lettings process from tenancy termination to sign-up. This temporary position focuses on efficiency and customer satisfaction, maintaining accurate records and ensuring compliance.
The successful candidate will be skilled in customer support, possess strong administrative abilities, and be comfortable working with Microsoft Office and housing systems. Ideal for someone with experience in social housing.
Lettings Coordinator – Fast-Track Void Lets employer: Broughton Group
Broughton Group is an excellent employer that prioritises employee growth and development, offering a supportive work culture where teamwork and customer satisfaction are at the forefront. Located in Wembley, our team enjoys a vibrant community atmosphere, competitive benefits, and opportunities to enhance skills in the dynamic field of social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator – Fast-Track Void Lets
✨Tip Number 1
Get to know the company! Research Broughton Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to lettings and customer support. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of your previous work in social housing or customer service to the interview. This could be anything from reports you've created to feedback from satisfied clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants who apply directly through us.
We think you need these skills to ace Lettings Coordinator – Fast-Track Void Lets
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in lettings and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lettings Coordinator role. Share specific examples of how you've managed lettings processes or improved customer satisfaction in the past.
Show Off Your Tech Skills:Since the role involves working with Microsoft Office and housing systems, make sure to mention your proficiency with these tools. We love candidates who can hit the ground running, so any relevant experience will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Make sure you understand the lettings process inside out, especially from tenancy termination to sign-up. Brush up on your knowledge of social housing and any relevant legislation, as this will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer support in the past. Think about specific situations where you resolved issues or improved customer satisfaction, as this is key for the Lettings Coordinator role.
✨Get Familiar with Microsoft Office
Since you'll be working with Microsoft Office and housing systems, it’s a good idea to practice using these tools. Be ready to discuss how you've used them in previous roles, particularly in managing records and ensuring compliance.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your interest and helps you gauge if the position is the right fit for you. Consider asking about their approach to efficiency and customer satisfaction in the lettings process.
