At a Glance
- Tasks: Support and develop customer relationships while ensuring high-quality service.
- Company: Join a friendly, well-established business with exciting growth plans.
- Benefits: Earn £27,000 per year, enjoy flexible hours, and receive private healthcare.
- Other info: Opportunity for career growth in a dynamic, fast-paced environment.
- Why this job: Be the key contact for customers and make a real impact in a growing company.
- Qualifications: Strong organisational and communication skills, with a proactive approach.
The predicted salary is between 27000 - 27000 £ per year.
T&K Associates are proud to be recruiting for a Key Account Advisor to join our client based in Ashby-de-la-Zouch on a permanent basis. Reporting into the Key Account Lead, you will play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service. This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion.
Job Benefits:
- £27,000 per annum
- Monday to Friday
- Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm hours to be agreed with the Client on interview
- 20 days holiday + bank holidays with the option to purchase additional days
- Private Healthcare
- Company pension scheme
- Free parking
Job Details:
- Lead liaison between the Company and other accounts obtaining daily project updates
- Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales
- Provide a quote to the Customer again within defined timescales using dedicated software and tools
- Prioritise Customer requests dependent on urgency
- Attend a conference call 3 times per week
- Work with the Sales team to highlight new Customers and direct responses accordingly
- Provide support to the quotations and purchasing team as and when required
- Obtain Stock Management information
- Record and monitor Customer feedback and the service provided
- Order products and update the schedule
- Growth and long-term project planning
- Liaise and support other areas within the business on inter-company purchasing aligned with this role
- Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance
- All other associated duties as required by the Company
Person Specification:
- Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment
- Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams
- Proven ability to build and maintain positive working relationships with key stakeholders
- High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules
- Proactive and solutions-focused approach, with the ability to work independently and use initiative
- Good IT skills
If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today.
Key Account Advisor. Job in Ashby-de-la-zouch Move Collective Jobs employer: Broughton Group
T&K Associates is an exceptional employer located in Ashby-de-la-Zouch, offering a supportive and friendly work environment that prioritises employee well-being and growth. With competitive benefits such as private healthcare, a generous holiday allowance, and flexible working hours, employees are encouraged to thrive both personally and professionally. The company's commitment to continuous expansion provides ample opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment.
