Junior Shipping Clerk / Customer Services

Junior Shipping Clerk / Customer Services

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Join our team to manage export documentation and assist customers with queries.
  • Company: Evergreen Line, a global leader in eco-friendly container shipping.
  • Benefits: Enjoy subsidised lunches, gym access, and a supportive work environment.
  • Other info: Be part of a vibrant team with monthly social events and wellness support.
  • Why this job: Kickstart your career in shipping with on-the-job training and growth opportunities.
  • Qualifications: Good IT skills and a positive attitude; shipping experience is a plus.

The predicted salary is between 25000 - 32000 £ per year.

Location: London

Salary: Depending on qualification and experience

Job type: Full time, Permanent

About the Company

Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd., Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte. Ltd. and Evergreen Marine (Asia) Pte. Ltd. Since its establishment, Evergreen Line has been a global brand which symbolizes innovative, reliable and sustainable marine transportation service. We continue with our mission to build efficient e-commerce platforms and to accelerate our fleet renewal program, introducing ever more eco-friendly container ships.

About the job

This is an exciting opportunity for the right candidate to join our London Office, in our Customer Services department (Export Documentation Section). Previous experience in Shipping is not required, as on the job training will be given. In addition, there will be opportunities to progress within the company as well as develop your career in the shipping industry.

Responsibilities

  • Working as part of the CSD-EXP team to ensure the efficient, accurate and timely production of Export documentation matters.
  • Produce Bills of Lading/Sea waybills/certificates for export bookings.
  • Check and send vessel manifests for all shipments from UK.
  • Issue Export invoices which are payable at London.
  • Issue manifest corrections as required for changes on UK shipments.
  • Handling customer's queries regarding export matters.

About you

Requirements for the position:

  • Must have legal right to work within UK, without sponsorship
  • Good IT, organization and communication skills
  • Experience of a shipping/logistics or customer service within office environment will be an advantage
  • To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker

Benefits of Joining Evergreen Marine (UK) Ltd

  • Subsidized lunch in our canteen
  • On-site Gym
  • Cycle to Work scheme
  • Sports and Social Club - monthly organized events for staff at discounted rates
  • Interest-free Company Loan for Annual Season Ticket
  • Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations
  • Personal Accident Insurance
  • Optional Private Medical Insurance
  • Life Insurance
  • Group Company Pension Scheme
  • Pension advisory services + Annual One-on-One Pension review Meetings
  • Income Protection Scheme

Junior Shipping Clerk / Customer Services employer: Broughton Group

Evergreen Marine (UK) Ltd is an exceptional employer located in London, offering a dynamic work environment within the global shipping industry. With a strong focus on employee well-being, we provide numerous benefits such as subsidised lunches, an on-site gym, and a supportive Employee Assistance Programme. Our commitment to professional development ensures that you will have ample opportunities for growth and advancement in your career, making it a rewarding place to work.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Junior Shipping Clerk / Customer Services

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Broughton Group and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Broughton Group!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Broughton Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Junior Shipping Clerk / Customer Services

IT Skills
Organisational Skills
Communication Skills
Customer Service
Attention to Detail
Teamwork
Initiative

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Broughton Group:This is your chance to really connect with the team at Broughton Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Broughton Group

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Broughton Group.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Broughton Group that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Broughton Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!