At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a well-established and growing DMC in Edinburgh.
- Benefits: Competitive salary, bonuses, private healthcare, and hybrid working after training.
- Other info: Enjoy excellent career development opportunities and a supportive team environment.
- Why this job: Make an impact by creating unforgettable experiences for clients while developing your career.
- Qualifications: Fluent in Italian and English with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You'll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we're looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year's experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What's on offer:
- Competitive salary + bonus
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Interested in this Italian Operations Executive? Apply with your CV, or contact Nichola.
Italian Operations Executive. Job in Edinburgh Move Collective Jobs employer: Broughton Group
Join a dynamic and supportive team in Edinburgh, where your role as an Italian Operations Executive will be valued and nurtured. With competitive salaries, generous holiday allowances, and opportunities for hybrid working after training, we prioritise employee well-being and growth. Our culture fosters collaboration and innovation, ensuring you have the resources and support to excel in your career while enjoying the vibrant atmosphere of Scotland's capital.
