At a Glance
- Tasks: Support customers, process orders, and assist the Sales team in a fast-paced environment.
- Company: Join a dynamic company in Central Sutton with a focus on customer service.
- Benefits: Competitive salary, generous holiday, annual bonus, and wellness perks like yoga.
- Other info: Enjoy a hybrid work model and company-wide social events.
- Why this job: Build lasting relationships while developing your skills in a supportive team.
- Qualifications: GCSEs in Maths and English, strong communication, and multitasking abilities.
The predicted salary is between 26000 - 28500 £ per year.
Sales/Supply Representative
Starting salary: 26,000 - 28,500 dependant on experience
Location: Central Sutton
Hybrid 4/1 (4 days in the office and 1 at home)
Travel Bonus (non‑contractual): If you drive: Paid parking pass. If you don’t drive: Annual travel allowance of £500 (paid monthly £41.67).
Looking for Your Next Step in Customer Service? Do you have experience working in a fast‑paced customer service environment? Are you passionate about delivering outstanding support and building lasting relationships?
Your key responsibilities will include:
- liaising with customers on all enquiries
- receiving orders via telephone and email
- order processing
- preparing quotes in line with guide pricing
- ensuring orders are delivered on time and advising customers on any potential delays
- providing support to the Sales team
- investigating and resolving invoice queries and liaising with accounts to ensure that no invoices are outstanding
- other ad‑hoc duties
Ideal candidate will have:
- exceptional communication skills
- resilience and multitasking ability
- proactive and positive attitude
- strong team ethic
- high numerical competence
- solid IT proficiency
Educational Background: A minimum of GCSE (or equivalent) grade C or grade 4/5 in Maths and English is required.
Great company benefits:
- generous discretionary annual bonus scheme
- 25 days holiday + bank holidays
- additional leave including birthdays, moving home
- generous pension scheme
- refreshments provided (fresh fruit)
- onsite yoga and physiotherapy
- company‑wide social events
Equal Opportunities Statement: We are an equal opportunities employer who respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hybrid Sales Supply Specialist. Job in London Move Collective Jobs employer: Broughton Group
Move Collective is an exceptional employer that prioritises employee well-being and growth, offering a hybrid work model in the vibrant area of Central Sutton. With a generous benefits package including a discretionary annual bonus, 25 days of holiday plus bank holidays, and unique perks like onsite yoga and physiotherapy, we foster a supportive and inclusive work culture where every team member can thrive. Join us to build meaningful relationships while enjoying a fulfilling career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Sales Supply Specialist. Job in London Move Collective Jobs
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Broughton Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Broughton Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Hybrid Sales Supply Specialist. Job in London Move Collective Jobs
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Broughton Group:Your cover letter is your chance to shine! Tell us why you want to work at Broughton Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Broughton Group!
How to prepare for a job interview at Broughton Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
