At a Glance
- Tasks: Assess homelessness applications and support vulnerable residents in finding housing solutions.
- Company: Join a dynamic local authority team making a real difference in London.
- Benefits: Competitive daily rate, flexible hybrid working, and impactful work experience.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Play a key role in preventing homelessness and improving lives in your community.
- Qualifications: Experience in housing casework and strong knowledge of relevant housing laws.
The predicted salary is between 30000 - 40000 £ per year.
Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.
Temporary Role - 3 months with possible extension
Full Time - Monday to Friday, 35 hours per week
£245 per day Umbrella inside IR35
IT Equipment Provided
ASAP Start
Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home
About You
You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.
Essential skills & experience
- Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
- Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
- Confident conducting interviews, assessments, and drafting detailed decision letters
- Excellent communication skills, with the ability to explain complex legal matters clearly to customers
- Strong negotiation and problem-solving skills, particularly with landlords and support services
- Customer-focused approach with empathy for vulnerable individuals
- Organised, resilient, and able to work to strict statutory deadlines
Key Responsibilities
- Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
- Make robust, legally sound decisions on eligibility, priority need, and intentionality
- Take proactive steps to prevent and relieve homelessness through early intervention and casework
- Interview and support customers at risk, providing clear advice on housing options and alternatives
- Negotiate with landlords and partners to secure sustainable accommodation solutions
- Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
- Maintain accurate case records and ensure compliance with statutory duties
- Identify safeguarding concerns and support vulnerable households appropriately
- Contribute to reducing reliance on temporary accommodation and improving service outcomes
Why Apply?
- Competitive daily rate
- Flexible hybrid working arrangement
- Opportunity to contribute directly to reducing homelessness and improving residents' lives
- Work within a collaborative, high-performing local authority team
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Housing Solutions Officer employer: Broughton Group
Adecco offers a rewarding opportunity for Housing Solutions Officers to make a significant impact in the community by preventing homelessness and supporting vulnerable residents. With a competitive daily rate, flexible hybrid working arrangements, and a collaborative work culture within a high-performing local authority team in Ealing, employees can thrive both personally and professionally while contributing to meaningful housing outcomes.
