At a Glance
- Tasks: Support adults facing homelessness to regain stability and independence.
- Company: Join a compassionate team dedicated to making a difference.
- Benefits: Competitive salary, generous leave, discounts, and ongoing training.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Resilience, strong communication, and a proactive attitude are key.
The predicted salary is between 23271 - 23271 £ per year.
Location: Martin House & Hatfield Road, St Albans
Hours: Part-time (32.5 hours per week)
Salary: £23,271 per annum
Join our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation.
The Role
Based mainly at Hatfield Road (5 beds), you will take responsibility for the day-to-day running of the service, offering practical and emotional support that helps residents feel respected, included and empowered. You will:
- Support residents with daily routines, life skills and personal goals
- Respond calmly to challenging situations and maintain clear boundaries
- Keep the building safe through checks, repairs reporting and maintaining shared spaces
- Complete accurate case notes, risk assessments and other documentation.
You will also spend time at Martin House (16 beds) for safety checks and occasional support, working collaboratively with the wider team. Regular lone working is required, so confidence and good decision-making are essential.
About You
You are resilient, proactive and calm under pressure, with strong communication skills and the ability to engage people from diverse backgrounds. You are organised, IT-confident, and committed to compassionate, person-centred support. Experience is helpful but not essential - strong life experience and the right attitude matter most.
Shifts
Flexibility is essential, as you will work a 3-week rolling rota that includes evenings, weekends and bank holidays. Shifts include a mix of:
- Early shifts: earliest start 7am, latest finish 4:30pm
- Late shifts: earliest start 12pm, latest finish 10pm
- Weekend working: 1 in every 3 weekends (10am-6pm)
A full UK driving licence and access to a vehicle is required (business insurance needed if appointed).
Hightown Benefits
- £23,271 per annum (32.5hrs)
- 33-35 days annual leave (pro-rata)
- Blue Light Card - access to thousands of retailer discounts
- Mileage paid
- Ongoing training and development
- Pension & life assurance (3% salary)
- Long Service Awards
- Monthly Attendance Bonus
- Annual salary and cost-of-living review
- Employee assistance helpline
Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks. We are proud to be an Equal Opportunities and Disability Confident employer.
Homelessness Support Worker employer: Broughton Group
Hightown is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for our Homelessness Support Workers in St Albans. With a strong emphasis on employee growth through ongoing training and development, we offer generous benefits including 33-35 days of annual leave, a Blue Light Card for discounts, and a commitment to work-life balance through flexible shifts. Join us in making a meaningful impact in the lives of those we support while enjoying a rewarding career with a compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Support Worker
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Broughton Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Broughton Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Broughton Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Homelessness Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Broughton Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Broughton Group.
How to prepare for a job interview at Broughton Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Broughton Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Homelessness Support Worker at Broughton Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Broughton Group that you're ready to hit the ground running in the Homelessness Support Worker role.
