At a Glance
- Tasks: Support adults facing homelessness to regain stability and independence.
- Company: Join a compassionate team dedicated to making a difference in St. Albans.
- Benefits: Competitive salary, generous leave, discounts, and ongoing training.
- Other info: Flexible shifts with opportunities for career growth and support.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Resilience, strong communication, and a proactive attitude are key.
The predicted salary is between 23271 - 23271 £ per year.
Location: Martin House & Hatfield Road, St Albans
Hours: Part-time (32.5 hours per week)
Salary: £23,271 per annum
Join our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation.
The Role
Based mainly at Hatfield Road (5 beds), you will take responsibility for the day-to-day running of the service, offering practical and emotional support that helps residents feel respected, included and empowered. You will:
- Support residents with daily routines, life skills and personal goals
- Respond calmly to challenging situations and maintain clear boundaries
- Keep the building safe through checks, repairs reporting and maintaining shared spaces
- Complete accurate case notes, risk assessments and other documentation
You will also spend time at Martin House (16 beds) for safety checks and occasional support, working collaboratively with the wider team. Regular lone working is required, so confidence and good decision-making are essential.
About You
You are resilient, proactive and calm under pressure, with strong communication skills and the ability to engage people from diverse backgrounds. You are organised, IT-confident, and committed to compassionate, person-centred support. Experience is helpful but not essential - strong life experience and the right attitude matter most.
Shifts
Flexibility is essential, as you will work a 3-week rolling rota that includes evenings, weekends and bank holidays. Shifts include a mix of:
- Early shifts: earliest start 7am, latest finish 4:30pm
- Late shifts: earliest start 12pm, latest finish 10pm
- Weekend working: 1 in every 3 weekends (10am-6pm)
A full UK driving licence and access to a vehicle is required (business insurance needed if appointed).
Hightown Benefits
- £23,271 per annum (32.5hrs)
- 33-35 days annual leave (pro-rata)
- Blue Light Card - access to thousands of retailer discounts
- Mileage paid
- Ongoing training and development
- Pension & life assurance (3% salary)
- Long Service Awards
- Monthly Attendance Bonus
- Annual salary and cost-of-living review
- Employee assistance helpline
Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks. We are proud to be an Equal Opportunities and Disability Confident employer.
Homelessness Support Specialist. Job in St. Albans Move Collective Jobs employer: Broughton Group
At Hightown, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Homelessness Support Specialists to make a real difference in the lives of vulnerable individuals. Located in St. Albans, our team enjoys generous benefits such as 33-35 days of annual leave, ongoing training opportunities, and a commitment to employee well-being through our Employee Assistance Helpline. Join us to be part of a dedicated team where your contributions are valued, and you can grow both personally and professionally.
