At a Glance
- Tasks: Manage customer enquiries and support daily operations in a dynamic team environment.
- Company: Join Selwood, the UK's leading pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive salary, bonuses, health schemes, and generous holiday entitlement.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Be part of a growing team and develop your skills in a supportive atmosphere.
- Qualifications: Strong communication, organisational skills, and a willingness to learn are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise, a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 years of success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.
About The Role We are growing our team in London (Dartford) to meet the ever‑increasing needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team. As a Hire / Sales Controller you are at the heart of our Selwood Pump Hire branches, this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base. This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood. In this role you will need to be a confident self‑starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills both verbal and written correspondence as well as having the ability to use a variety of systems and Microsoft office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.
Main responsibilities include:
- Deal with in-bound calls and emails and subsequently liaise with internal and external stakeholders & to take ownership of enquiries & deal with them accordingly in a timely manner.
- Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
- Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
- Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.
Skills and Competencies:
- Excellent planning and organisational skills
- Ability to build and maintain good customer relationships.
- Ability to prioritise workload.
- Strong communication skills both written and verbal.
- Proven ability of learning new skills and or products.
- A good understanding of IT systems including Excel, Word and Outlook.
- Ability to stay calm under pressure.
- A good level of problem‑solving skills.
What we can offer you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Competitive salary
- Eligible for company bonus scheme (annual and quarterly payments)
- Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
- Pension scheme with contribution based on total earnings not just salary
- 25 days holiday + 8 Bank Holidays
- Increasing annual leave entitlement with long service
- 3x your annual salary life insurance (DIS)
- Support for development and training
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
- Employee referral scheme
This role is not open to Agencies - Please no calls or emails - Thank you.
EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Hire / Sales Controller. Job in Dartford Move Collective Jobs employer: Broughton Group
Selwood is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a competitive salary, comprehensive benefits package, and opportunities for career growth, Selwood fosters a collaborative environment where every team member can thrive. Located in Dartford, this role as a Hire / Sales Controller places you at the heart of a leading pump rental solutions company, ensuring you are part of a dynamic team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hire / Sales Controller. Job in Dartford Move Collective Jobs
✨Tip Number 1
Get to know Selwood and their values! Research the company’s history and their approach to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various stakeholders, it’s crucial to be clear and confident. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to prioritise workload effectively, which is key for the Hire / Sales Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining Selwood, which is always a plus in the eyes of hiring managers.
We think you need these skills to ace Hire / Sales Controller. Job in Dartford Move Collective Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hire / Sales Controller role. Highlight your relevant skills and experiences that align with what Selwood is looking for, especially in customer service and administrative tasks.
Show Off Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to showcase any experience you have in dealing with clients or stakeholders, as this will really make you stand out!
Be Organised:Demonstrate your planning and organisational skills in your application. You could mention specific examples of how you've managed workloads or prioritised tasks in previous roles, which is super important for the day-to-day operations at Selwood.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the Selwood team!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Before the interview, make sure you understand Selwood's business model and the specifics of the Hire / Sales Controller role. Familiarise yourself with their pump rental solutions and how they serve various industries. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. This will demonstrate your ability to handle inquiries effectively.
✨Be Organised and Proactive
Highlight your planning and organisational skills during the interview. Discuss how you prioritise tasks and manage your workload, especially under pressure. You might even want to share a specific instance where your organisational skills led to a successful outcome.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the company's future plans. This not only shows your enthusiasm for the role but also helps you gauge if Selwood is the right fit for you. Remember, interviews are a two-way street!