At a Glance
- Tasks: Be the friendly face of our team, managing calls and welcoming visitors.
- Company: Join a prestigious client in Hertford with a vibrant work culture.
- Benefits: Enjoy a competitive salary, birthday leave, and reimbursed parking expenses.
- Other info: Flexible hours may be available after the initial contract.
- Why this job: Kickstart your career in a dynamic environment with potential for growth.
- Qualifications: Previous reception or admin experience preferred; strong IT skills a must.
The predicted salary is between 27000 - 27000 £ per year.
Our prestige client based in Hertford is looking for a friendly and organised Receptionist to join their busy team on a 3-month fixed term contract from June to September. This is a full-time role working 36 hours per week to start ASAP. There may be the opportunity for the role to continue beyond September on reduced hours. This role offers a salary of 23,793.12 - 27,000 per annum depending on experience, plus Birthday leave, reimbursed parking expenses and auto-enrolment pension scheme after 3 months.
Key Responsibilities
- Answering incoming calls professionally and directing enquiries appropriately
- Taking and passing on messages accurately
- Greeting visitors and providing a welcoming front‑of‑house service
- Preparing meeting rooms and refreshments when required
- Keeping reception and meeting areas tidy and organised
- Managing incoming and outgoing post and deliveries
- Maintaining records and updating spreadsheets
- Supporting the wider team with general administrative tasks
- Assisting with scanning, copying, filing and document management
- Providing support with meetings and company events when needed
About You
- Previous reception or administration experience preferred
- Strong IT skills including Microsoft Excel
- Excellent communication and organisational skills
- Professional, well‑presented and approachable
- Able to manage multiple tasks and work independently
- Flexible with a hands‑on attitude
- Strong attention to detail and ability to maintain confidentiality
Additional Information
- Some manual handling may be required, with training provided
- Candidates should be reliable, adaptable and team‑oriented
- You will be expected to provide support across the business where required
Front Desk Receptionist. Job in Hertford Move Collective Jobs employer: Broughton Group
Join our esteemed team in Hertford as a Front Desk Receptionist, where you will be part of a vibrant work culture that values professionalism and teamwork. Enjoy competitive benefits such as Birthday leave, reimbursed parking expenses, and an auto-enrolment pension scheme, alongside opportunities for personal growth and development within a supportive environment. This role not only offers a chance to enhance your administrative skills but also allows you to make a meaningful impact by providing exceptional service to our visitors and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Receptionist. Job in Hertford Move Collective Jobs
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Broughton Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Broughton Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Front Desk Receptionist. Job in Hertford Move Collective Jobs
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Broughton Group.
How to prepare for a job interview at Broughton Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Broughton Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Broughton Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
