At a Glance
- Tasks: Lead training and development in a luxury 5-star hotel, ensuring world-class service.
- Company: Join a renowned global hotel group with a first-rate reputation.
- Benefits: Competitive salary, 20% bonus, free hotel stays, and professional development opportunities.
- Other info: Exciting career progression and a dynamic work environment await you.
- Why this job: Make a real impact on staff development in a supportive and high-performing team.
- Qualifications: Experience in luxury hospitality and delivering engaging training programmes.
The predicted salary is between 36000 - 42000 £ per year.
Are you a Learning & Development Manager from a luxury hospitality background looking to join a world-class 5-star hotel where you'll take ownership of training and development within a supportive team, with genuine progression across a renowned global hotel group and the opportunity to boost your earnings with a 5,000+ annual bonus?
This well-established luxury hotel brand owns numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first-rate reputation and pride themselves on ongoing development of staff.
In this Learning & Development Manager role within a luxury 5-star hotel, you will lead training and development across the business, ensuring every employee delivers world-class service. You will design and deliver engaging programmes, manage onboarding and leadership development, work with Heads of Department to close skills gaps, and support graduate and apprentice pathways, all while driving a strong learning culture within a high-performing People & Culture team.
This role would suit a Learning & Development professional from a luxury hospitality background with experience delivering training in a 5-star environment, confident in onboarding, leadership development and coaching managers, with the ability to identify skills gaps, support graduates or apprentices and a strong passion for developing people.
The Role- Lead L&D across a luxury 5-star hotel
- Design and deliver onboarding and leadership training
- Work with HODs to identify skills gaps
- Coach and support departmental trainers
- Learning & Development professional from luxury hospitality
- Experience delivering onboarding, leadership and training programmes
- Strong stakeholder management with Heads of Department
- Commutable to Ascot
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Luxury Hospitality Learning & Development Manager in Greenham employer: Broughton Group
Join a prestigious 5-star hotel group that values your professional growth and offers a vibrant work culture focused on excellence in luxury hospitality. With competitive salaries, generous bonuses, and unique benefits like free hotel stays, this company is dedicated to nurturing talent through comprehensive training programmes and clear pathways for career advancement. Experience the satisfaction of contributing to a world-class service environment while being part of a supportive team in the beautiful location of Ascot.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Hospitality Learning & Development Manager in Greenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Broughton Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Broughton Group
Don't be shy about reaching out to Broughton Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Luxury Hospitality Learning & Development Manager in Greenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Broughton Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Broughton Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!