At a Glance
- Tasks: Lead the Front of House team and ensure exceptional guest service.
- Company: Join a prestigious 5-star luxury hotel in Ascot.
- Benefits: Competitive salary, £5k bonus, and complimentary hotel stays.
- Other info: Enjoy a balanced work-life with a 4 on, 4 off shift rotation.
- Why this job: Be part of a luxury experience and enhance your hospitality skills.
- Qualifications: Luxury hospitality experience and proficiency with Opera PMS.
The predicted salary is between 28000 - 30000 £ per year.
Broughton Group in Ascot is seeking a Reception Shift Supervisor to lead the Front of House team in a 5-star luxury hotel. This role involves supervising team operations, managing reservations through Opera systems, and ensuring exceptional guest service.
The ideal candidate will have luxury hospitality experience and be proficient with Opera PMS. You will work 12-hour shifts on a 4 on, 4 off rotation with a competitive salary of £28,000 - £30,000 plus bonuses and benefits.
Lux Hotel Reception Shift Supervisor | £5k Bonus + Stays in Greenham employer: Broughton Group
Broughton Group offers an exceptional work environment in the heart of Ascot, where luxury meets opportunity. As a Reception Shift Supervisor, you will thrive in a supportive culture that prioritises employee growth and development, alongside competitive benefits including a £5k bonus and complimentary hotel stays. Join our dedicated team and be part of a prestigious 5-star hotel that values excellence and fosters a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Lux Hotel Reception Shift Supervisor | £5k Bonus + Stays in Greenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Broughton Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Broughton Group
Don't be shy about reaching out to Broughton Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lux Hotel Reception Shift Supervisor | £5k Bonus + Stays in Greenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Broughton Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Broughton Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
