At a Glance
- Tasks: Provide exceptional customer service and organise group trips across the UK & Ireland.
- Company: A well-established international Tour Operator with a dynamic team.
- Benefits: Hybrid working after probation, competitive salary, and opportunities for growth.
- Other info: Gain insights into the travel industry and enjoy a collaborative work environment.
- Why this job: Join a vibrant team and help create unforgettable travel experiences.
- Qualifications: Fluent in French, experience with tour operators, and strong communication skills.
The predicted salary is between 28000 - 32000 £ per year.
Location: Edinburgh
Working arrangement: Hybrid after probation
Salary: 28,000 to 32,000 per annum (depending on experience)
Reference: 5216FO
Company: A well-established international Tour Operator.
Main Duties
- Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.
- Organise group trips according to clients' needs and submit relevant quotations.
- Reserve all suitable services at competitive rates.
- Handle inbound communications and respond accordingly.
- Respond and deal with all queries in a timely and efficient manner.
- Work with internal departments to ensure the business is run efficiently.
- Gain continuous knowledge of holiday group requirements and offers.
- Negotiate supplier rates and always buy at the best possible price.
- Attend familiarisation trips, trade fairs and meetings as directed.
Candidate Requirements
- Fluent in French (written and spoken) – essential.
- Experience working with tour operators or similar service provider – essential.
- Good knowledge of UK as a destination and its tourism products.
- Positive, problem solver, confident and dynamic personality.
- Good team player / Excellent communication skills.
- Excellent attention to detail / IT literate.
Benefits: Hybrid working after probation.
French speaking Travel Operations Executive employer: Broughton Group
As a well-established international Tour Operator based in Edinburgh, we pride ourselves on fostering a dynamic and supportive work culture that values exceptional customer service and teamwork. Our employees enjoy hybrid working arrangements post-probation, competitive salaries, and opportunities for professional growth through familiarisation trips and trade fairs, making us an excellent employer for those seeking a rewarding career in the travel industry.
