At a Glance
- Tasks: Provide essential flight information services and support operations at a dynamic airport.
- Company: Join a forward-thinking airport with exciting growth opportunities.
- Benefits: Enjoy 20 days annual leave, pension contributions, and competitive salary.
- Other info: Flexible hours with a focus on teamwork and customer service.
- Why this job: Be part of a unique aviation environment and make a real impact.
- Qualifications: Must hold a valid UK CAA FISO Licence and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a professional, safety-focused Aerodrome Flight Information Service Officer (FISO) to join the growing operational team. This is an exciting opportunity to work at one of the UK’s most unique and dynamic airports, supporting a diverse mix of General Aviation, business aviation and flying training activity.
The Role
As a Flight Information Service Officer, you will be responsible for the safe and efficient provision of a Flight Information Service to aircraft operating at and around Cotswold Airport. In addition to tower duties, you will support our busy Operations Office, ensuring a professional and customer-focused experience for visiting and based aircrew.
Key Responsibilities
- Provide Flight Information Service in accordance with CAA regulations
- Pass information and instructions for the purpose of safe and efficient flight
- Log aircraft movements accurately
- Action AFTN messages via AFPEx
- Issue and update NOTAMs and aeronautical publications
- Grant or decline PPR requests
- Process landing fees and associated charges
- Support internal and external emergency services as required
- Deliver excellent customer service to visiting and VIP clients
This is a safety-critical role requiring professionalism, flexibility and strict regulatory compliance.
Essential Requirements
- Hold a valid UK CAA FISO Licence
- Hold a valid CAA Radio Operator’s Certificate of Competency (ROCC)
- Hold a valid CAA Medical Certificate
- Demonstrate ICAO English Language Proficiency Level 4 or above
- Be legally entitled to work in the UK
- Be able to work a 7-day roster including weekends and Bank Holidays
- Have access to reliable personal transport (due to rural location)
Desirable
- Previous experience in an airfield or airport environment
- Experience in a safety-critical operational role
- Proficiency in Microsoft Office
What We’re Looking For
- Excellent communication and customer service skills
- Calm and confident under pressure
- Strong attention to detail
- Passion for aviation and General Aviation
- Flexible and team-oriented approach
- Professional presence when working with business jet and VIP clientele
Benefits
- 20 days annual leave plus Bank Holidays (or days in lieu)
- Pension contribution
- Competitive salary upon successful unit validation
- Training may be provided (by exception) for the right candidate
If you are a motivated aviation professional looking to join a forward-thinking airport with strong growth ambitions, we would love to hear from you. To apply, please submit your CV and supporting documentation confirming licence and medical status.
Flight Information Service Officer (FISO). Job in Tarlton Move Collective Jobs employer: Broughton Group
Cotswold Airport offers a unique and dynamic work environment for Flight Information Service Officers, where safety and professionalism are paramount. With a strong focus on employee growth, competitive salaries, and a supportive team culture, this role provides an excellent opportunity to thrive in the aviation sector while enjoying the benefits of 20 days annual leave plus Bank Holidays. Located in the picturesque Cotswolds, employees can enjoy a fulfilling career amidst stunning surroundings, making it an attractive place for those passionate about aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Flight Information Service Officer (FISO). Job in Tarlton Move Collective Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those already working at Cotswold Airport. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your FISO knowledge and regulations. We want you to show off your expertise and passion for aviation, so practice answering common questions and scenarios you might face on the job.
✨Tip Number 3
Don’t forget to showcase your customer service skills! As a FISO, you'll be interacting with aircrew and VIP clients, so think of examples where you've gone above and beyond to help someone out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Cotswold Airport.
We think you need these skills to ace Flight Information Service Officer (FISO). Job in Tarlton Move Collective Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the FISO role. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Show Off Your Qualifications:Don’t forget to include your UK CAA FISO Licence, Radio Operator’s Certificate, and Medical Certificate in your application. We need to see that you meet all the essential requirements right from the start.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for aviation and customer service. Let us know why you’re excited about the opportunity at Cotswold Airport and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your documents and ensures you’re considered for this exciting role. Don’t miss out!
How to prepare for a job interview at Broughton Group
✨Know Your Regulations
Make sure you brush up on CAA regulations and the specific duties of a FISO. Being able to discuss these confidently will show that you're serious about safety and compliance, which is crucial for this role.
✨Showcase Your Communication Skills
As a FISO, excellent communication is key. Prepare examples of how you've effectively communicated in high-pressure situations, especially in aviation or customer service contexts. This will demonstrate your ability to handle the demands of the job.
✨Demonstrate Your Passion for Aviation
Let your enthusiasm for aviation shine through during the interview. Share any relevant experiences or stories that highlight your passion for the industry, as this can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your decision-making and problem-solving skills. Think about past experiences where you had to act quickly and safely, and be ready to explain your thought process during those situations.
