At a Glance
- Tasks: Support families through the admissions process and provide compassionate guidance.
- Company: Join a thriving community dedicated to supporting children with complex disabilities.
- Benefits: Competitive salary, healthcare cash plan, enhanced leave, and wellbeing support.
- Other info: Enjoy a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in families' lives while working in a values-led organisation.
- Qualifications: Experience in SEND education, family support, or social care is preferred.
The predicted salary is between 25882 - 28263 £ per year.
Location: Lewes
Salary: £25,882 - £28,263 FTE (actual starting salary £18,240 - £19,650 based on 30 hours)
Vacancy Type: Part time, Permanent
Chailey Heritage Foundation has an exciting opportunity for a Family Liaison Worker to join our welcoming and specialist community. For families exploring a specialist placement for their child, the journey can feel complex and overwhelming. In this role, you’ll help families feel informed, supported and more confident as they navigate the admissions and placement process.
Why Join Us
We’re a thriving community supporting children and young people living with complex disabilities. Our work is rooted in listening, adapting and exploring what’s possible together. When you join us, you’ll be part of a values-led organisation where passion, curiosity, optimism and commitment shape everything we do.
What You’ll Do
As a Family Liaison Worker, you will support families throughout the referral, assessment and admissions journey with us. You will:
- Act as a trusted point of contact for families exploring placement with us.
- Support families to understand the Education, Health and Care Plan (EHCP) process, including assessments, reviews and placement pathways.
- Coordinate visits, assessments and meetings for prospective pupils and families.
- Work closely with colleagues across education, care, therapy and clinical teams.
- Ensure families receive clear information and compassionate support.
This is a collaborative role where you’ll help families navigate important decisions about their child’s education and care.
About You
We’ll be someone who can build trusting relationships with families, communicate complex information clearly and sensitively, and work collaboratively with professionals across education, care and health services. This role may suit someone with experience in:
- SEND education or specialist schools
- Family support or pastoral roles
- Social care or community support services
- SEND services within local authorities
- Health, therapy or multidisciplinary SEND environments
Important Information
To maintain professional boundaries and avoid conflicts of interest, this role is not suitable for individuals who have a close personal relationship with a child or family currently supported by Chailey Heritage Foundation, including parents or carers of current pupils.
More than just your salary
In addition to a competitive salary, you’ll have access to a range of benefits designed to support your wellbeing and lifestyle, including:
- Healthcare Cash Plan claim back everyday health costs such as dental, optical and therapies
- Access to Enhanced Pension Scheme
- Death in Service benefit
- Enhanced maternity, adoption, and paternity leave
- Employee Assistance Programme and access to our Wellbeing Centre
- Cycle to Work scheme
- Retail and leisure discounts
- Onsite parking, Café, and kitchen facilities
- DBS checks and renewals covered by us
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application.
Family Liaison Specialist employer: Broughton Group
Chailey Heritage Foundation is an exceptional employer dedicated to supporting children and young people with complex disabilities. Our values-led culture fosters collaboration, compassion, and growth, ensuring that as a Family Liaison Worker, you will be part of a supportive community that prioritises your wellbeing and professional development. With a range of benefits including a healthcare cash plan, enhanced pension scheme, and access to our Wellbeing Centre, we are committed to creating a rewarding and fulfilling work environment in the heart of Lewes.
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or education. Attend local events or workshops where you can meet professionals and families alike. Building connections can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to family liaison work. Think about scenarios where you've supported families or navigated complex situations. We want you to showcase your skills and experiences confidently!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and our amazing community there!
We think you need these skills to ace Family Liaison Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Family Liaison Worker role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since this role involves supporting families and communicating complex information, be sure to demonstrate your communication skills in your written application. Share examples of how you've effectively communicated in past roles.
Be Genuine and Compassionate:We value passion and empathy at StudySmarter. Let your personality shine through in your application by sharing why you're passionate about supporting families and children with complex disabilities.
Follow the Application Process:Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows us that you’re serious about joining our community.
How to prepare for a job interview at Broughton Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Liaison Worker role. Familiarise yourself with the Education, Health and Care Plan (EHCP) process and how it impacts families. This will help you answer questions confidently and show that you're genuinely interested in supporting families.
✨Showcase Your Empathy
In this role, building trusting relationships is key. Prepare examples from your past experiences where you've demonstrated empathy and support for families or individuals in challenging situations. This will highlight your ability to connect with families and provide the compassionate support they need.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges families face, or how the organisation supports its staff. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
✨Practice Clear Communication
As a Family Liaison Worker, you'll need to communicate complex information clearly. Practice explaining the EHCP process or other relevant topics in simple terms. This will not only prepare you for potential questions but also demonstrate your ability to convey important information effectively.
