At a Glance
- Tasks: Support admin processes, manage customer enquiries, and produce reports for teams.
- Company: Join a dynamic team at Switch Car and Van Rental in Exeter.
- Benefits: Gain valuable experience in the rental industry with career development opportunities.
- Other info: Exciting opportunity to grow within a supportive team.
- Why this job: Kickstart your career in a fast-paced environment while helping customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 28000 £ per year.
Are you looking to start or develop your career in the Car and Van Rental industry? Switch Car and Van Rental is recruiting for an Administrator to join our Head Office team in Exeter. In this role, you'll support the smooth running of our administrative processes, managing customer enquiries, monitoring inboxes, producing reports for internal teams and customers and ensuring all account paperwork is completed.
Rental Admin & Customer Support Specialist in Exeter employer: Broughton Group
At Switch Car and Van Rental, we pride ourselves on fostering a supportive and dynamic work environment in our Exeter Head Office. As a valued member of our team, you'll benefit from comprehensive training, opportunities for career advancement, and a culture that prioritises collaboration and employee well-being, making it an ideal place to grow your career in the Car and Van Rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Admin & Customer Support Specialist in Exeter
✨Tip Number 1
Get to know the company! Research Switch Car and Van Rental, their values, and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us an edge and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to admin and customer support roles. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that we’re enthusiastic about the opportunity. Plus, it keeps us on their radar!
We think you need these skills to ace Rental Admin & Customer Support Specialist in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Rental Admin & Customer Support Specialist position and how you can contribute to our team at Switch Car and Van Rental.
Showcase Your Communication Skills:Since this role involves managing customer enquiries, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect your ability to handle customer interactions effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of the car and van rental industry. Familiarise yourself with common terms and processes. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role involves managing customer enquiries, be ready to share examples of how you've handled customer interactions in the past. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Be Organised
As an Administrator, organisation is key. Prepare a few examples of how you manage your time and tasks effectively. You might want to mention any tools or methods you use to keep track of your workload.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. This shows your enthusiasm and helps you determine if it’s the right fit for you. Consider asking about team dynamics or what a typical day looks like.
