At a Glance
- Tasks: Lead a dynamic customer service team and drive innovative processes.
- Company: Join an award-winning eco technology company with a strong reputation.
- Benefits: Enjoy a competitive salary, private medical, 34 days holiday, and career progression.
- Other info: Be part of a supportive culture focused on employee growth and development.
- Why this job: Make a real impact in the Net Zero space while supporting local and global clients.
- Qualifications: Experience in customer service and a passion for leading teams.
The predicted salary is between 32000 - 32000 £ per year.
Are you a Customer Service Team Lead or a Customer Service Agent wanting to take the jump to a team lead that wants to join an innovative company with excellent reputation within the Net Zero space?
Do you have experience in a customer service position and want to work as part of a supportive and cohesive team dealing with local companies to global franchises with fantastic staff retention?
On offer is the chance to join an accredited company that has over 20 years of experience within the procurement and Net Zero space, they're also well known for their training and progression to help elevate your career.
The company specialise in energy procurement and Net Zero solutions, enabling customers to control costs, reduce carbon consumption and improve emissions by understanding values and new technologies available in the energy market. Working with local companies to global franchises, this consultancy is award winning and boasts excellent client support.
The ideal candidate will be a Customer Service Team Lead or someone wanting to make the jump to become one that wants to join a company that truly cares for their employees.
The Role- Lead the customer service team
- Dealing with procurement and contract issues
- Gathering data for clients
- Drive new processes
- Experience in a customer service position
- Knowledge of Voice of the Customer program
- Experience with a B2B role
- Commutable to Exeter
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Customer Service Team Lead - Eco Technology. Job in Exeter Move Collective Jobs employer: Broughton Group
Join a forward-thinking company in Exeter that champions sustainability and innovation within the Net Zero sector. With a strong emphasis on employee development, you will benefit from extensive training, generous holiday allowances, and a supportive work culture that prioritises staff well-being and progression. This is an excellent opportunity to lead a dedicated customer service team while contributing to meaningful environmental solutions.
