Broughton Group is seeking a Customer Service Advisor to be the first point of contact for global shipping requests at East Midlands Airport. You will handle inquiries via phone, email, and social media, building rapport and guiding customers through transit options worldwide.
The role offers a hybrid pattern (1 week in the office, 1 week at home) until January 2027, then 100% on site, with two weeks of on-site training. Shift hours 08:00-19:15, Monday to Friday.
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Hybrid Customer Service Advisor - Global Shipping Support in England employer: Broughton Group
Broughton is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits including an annual bonus, generous holiday allowance, and opportunities for continuous development, our HR Advisor role provides a meaningful opportunity to contribute to public health while working alongside dedicated professionals in a dynamic environment across our Broughton sites.
