At a Glance
- Tasks: Provide top-notch customer support and assist clients with their queries.
- Company: Join Broughton Group, a dynamic company focused on customer satisfaction.
- Benefits: Earn between £13.97 and £32.55 per hour with a temp-to-perm contract.
- Other info: Full training provided; commitment to 37.5 hours per week, including weekends.
- Why this job: Kickstart your career in a supportive environment with growth opportunities.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 29000 - 68000 £ per year.
Broughton Group is seeking a Customer Service representative based in Dundee. This role offers pay rates between £13.97 and £32.55 per hour depending on your shift pattern choice. The contract is temporary to permanent, with a commitment of 37.5 hours per week, including weekends and bank holidays.
The successful candidate will undergo a full-time training period of 4 weeks and must maintain 100% attendance for the first 6 weeks. This is an exciting opportunity to grow within a customer-focused environment.
Dundee Customer Support Pro - Temp to Perm employer: Broughton Group
Broughton Group is an excellent employer that prioritises employee growth and development within a dynamic customer-focused environment in Dundee. With competitive pay rates and a commitment to training, employees can expect a supportive work culture that values attendance and dedication, offering a pathway to permanent employment. The company fosters a collaborative atmosphere where team members are encouraged to thrive and contribute meaningfully to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Dundee Customer Support Pro - Temp to Perm
✨Tip Number 1
Make sure you research Broughton Group and their customer service values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios before your interview. Think about how you'd handle difficult customers or resolve complaints, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the company values in a candidate and might even give you a heads-up on what to expect during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team at Broughton Group.
We think you need these skills to ace Dundee Customer Support Pro - Temp to Perm
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Customer Service role. We want to see how you can contribute to our customer-focused environment!
Show Your Enthusiasm:Let your passion for customer service shine through in your written application. We love candidates who are excited about helping others and making a difference in their day-to-day experience.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the perfect fit for this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Broughton Group
✨Know the Company
Before your interview, take some time to research Broughton Group. Understand their values, mission, and what they look for in a customer service representative. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to thrive in a customer-focused environment.
✨Be Ready for Shift Questions
Since the role involves various shift patterns, be prepared to discuss your availability. Be honest about your flexibility and willingness to work weekends and bank holidays, as this is crucial for the position.
✨Emphasise Commitment to Training
Highlight your commitment to the full-time training period and maintaining 100% attendance. Share any previous experiences where you successfully completed training or adapted quickly to new environments, showing that you're ready to hit the ground running.
