At a Glance
- Tasks: Provide top-notch customer support and assist clients with their queries.
- Company: Join a dynamic team at Move Collective in Dundee.
- Benefits: Earn between £13.97 to £32.55 per hour with flexible shift patterns.
- Other info: Temporary to permanent role with full training provided.
- Why this job: Make a difference by helping customers and building relationships.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 29000 - 68000 £ per year.
Overview: Customer Service role based in Dundee.
Details:
- Location: Dundee
- Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice)
- Contract: Temporary to Permanent
- Start Date: 29/06/2026
- Hours: 37.5 hrs per week (5 days over 7, including weekends and bank holidays)
- Training: 37.5 hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks
Customer Support Advisor. Job in Dundee Move Collective Jobs employer: Broughton Group
Join a dynamic team as a Customer Support Advisor in Dundee, where we prioritise employee well-being and growth. Enjoy competitive pay rates, a supportive work culture, and comprehensive training that sets you up for success. With opportunities for career advancement and a commitment to work-life balance, this role offers a rewarding experience in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Advisor. Job in Dundee Move Collective Jobs
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine. Remember, we want to hear your personality come through!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to find out if this job is the right fit for you too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Support Advisor. Job in Dundee Move Collective Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Customer Support Advisor role. Highlight your relevant experience and skills that match what we're looking for in Dundee. This shows us you're genuinely interested!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly!
Show Your Personality:Don’t be afraid to let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Broughton Group
✨Know the Company
Before your interview, take some time to research Move Collective. Understand their values, mission, and what they stand for in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions asked in customer support interviews, like how you handle difficult customers or resolve conflicts. Prepare specific examples from your past experiences that demonstrate your skills and approach to problem-solving.
✨Show Your Availability
Since the role requires working various shifts, including weekends and bank holidays, be clear about your availability during the interview. Highlight your flexibility and willingness to adapt to different schedules, as this is crucial for the position.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions. Show that you’re engaged by nodding and responding appropriately. This not only demonstrates your communication skills but also reflects how you would interact with customers in the role.
