At a Glance
- Tasks: Manage customer orders, provide product info, and support the sales team.
- Company: Friendly company specialising in high-quality glass and aluminium products.
- Benefits: Competitive salary, commission potential, mobile phone, and free eyecare vouchers.
- Other info: Permanent role with onsite parking and a dynamic work environment.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Experience in sales support, excellent communication, and organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
Location: Halesowen
Salary: Up to 35k
Shift Pattern: Full-time Monday - Friday 08:00 - 17:00
Are you a people person with a knack for organisation and a passion for delivering exceptional service? We're on the lookout for a Sales Administrator to join our friendly, supportive team in a company that truly cares about its customers. Specialising in high quality glass and aluminium products, we pride ourselves on providing tailored solutions and a seamless experience from start to finish.
In this role, you'll be right at the heart of the action, liaising with customers, helping them navigate product specifications, managing lead times, and ensuring everything runs like clockwork.
Responsibilities- Accurately process customer orders from receipt to fulfillment
- Track orders and proactively update customers
- Act as the first point of contact via phone and email
- Resolve issues professionally and efficiently
- Support external sales with quotations and product information
- Prepare accurate quotes
- General Administration duties, Stock/inventory checks, filing & reports
- Answer calls promptly and professionally & Direct enquiries appropriately
- Knowledge of glass products and processes
- Knowledge of aluminium products is an advantage
- Previous experience supporting a sales team
- Excellent communication, organisation, and IT skills
- High accuracy, attention to detail, and ability to work under pressure
- Experience in internal sales, sales support, or customer service
- Competitive salary with commission potential
- Company vehicle/car allowance (if applicable)
- Mobile phone/laptop
- Pension scheme
- Opportunity to work within an established and growing business
- Supportive team environment
- Onsite parking
- Free eyecare vouchers
It's a permanent, Monday to Friday (8am to 5pm) position where no two days are the same, and where your contribution genuinely makes a difference. If you enjoy building relationships, keeping things organised, and being part of a close knit, upbeat team, we would love to hear from you!
Sales Coordinator in Dudley employer: Broughton Group
Join our dynamic team in Halesowen as a Sales Administrator, where you'll thrive in a supportive and friendly environment that values exceptional customer service. With competitive salaries, opportunities for professional growth, and a range of benefits including a company vehicle allowance and free eyecare vouchers, we ensure that our employees feel valued and empowered to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Coordinator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they deal with glass and aluminium. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice your communication skills. As a Sales Administrator, you'll be the first point of contact, so being articulate and friendly is key. Try mock interviews with friends to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Coordinator in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or customer service, and don’t forget to mention any knowledge of glass and aluminium products!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional service and your knack for organisation. Let us know why you’re excited about joining our friendly team.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A well-organised application speaks volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Broughton Group
✨Know Your Products
Familiarise yourself with the glass and aluminium products the company offers. Being able to discuss their features and benefits will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlighting your organisational skills will demonstrate that you're capable of keeping everything running smoothly, just like they need in this role.
✨Practice Your Communication
Since you'll be the first point of contact for customers, practice clear and professional communication. Role-play common scenarios with a friend to build confidence in handling inquiries and resolving issues effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and specific challenges the sales team faces. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
