At a Glance
- Tasks: Manage customer orders, provide support, and ensure smooth operations.
- Company: Friendly team in a growing business specialising in glass and aluminium products.
- Benefits: Competitive salary, commission potential, company vehicle, and free eyecare vouchers.
- Other info: Permanent role with a dynamic environment and onsite parking.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Experience in sales support, excellent communication, and organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
Location: Halesowen
Salary: Up to 35k
Shift Pattern: Full-time Monday - Friday 08:00 - 17:00
Are you a people person with a knack for organisation and a passion for delivering exceptional service? We're on the lookout for a Sales Administrator to join our friendly, supportive team in a company that truly cares about its customers. Specialising in high quality glass and aluminium products, we pride ourselves on providing tailored solutions and a seamless experience from start to finish.
In this role, you'll be right at the heart of the action, liaising with customers, helping them navigate product specifications, managing lead times, and ensuring everything runs like clockwork.
Responsibilities- Accurately process customer orders from receipt to fulfillment
- Track orders and proactively update customers
- Act as the first point of contact via phone and email
- Resolve issues professionally and efficiently
- Support external sales with quotations and product information
- Prepare accurate quotes
- General Administration duties, Stock/inventory checks, filing & reports
- Answer calls promptly and professionally & Direct enquiries appropriately
- Knowledge of glass products and processes
- Knowledge of aluminium products is an advantage
- Previous experience supporting a sales team
- Excellent communication, organisation, and IT skills
- High accuracy, attention to detail, and ability to work under pressure
- Experience in internal sales, sales support, or customer service
- Competitive salary with commission potential
- Company vehicle/car allowance (if applicable)
- Mobile phone/laptop
- Pension scheme
- Opportunity to work within an established and growing business
- Supportive team environment
- Onsite parking
- Free eyecare vouchers
It's a permanent, Monday to Friday (8am to 5pm) position where no two days are the same, and where your contribution genuinely makes a difference. If you enjoy building relationships, keeping things organised, and being part of a close knit, upbeat team, we would love to hear from you!
Sales Administrator in Dudley employer: Broughton Group
Join our dynamic team in Halesowen as a Sales Administrator, where we prioritise a supportive work culture and employee growth. With competitive salaries, a pension scheme, and unique benefits like free eyecare vouchers, we ensure that our employees feel valued and empowered to thrive in their roles. If you are passionate about delivering exceptional service and enjoy being part of a close-knit team, this is the perfect opportunity for you.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they deal with glass and aluminium. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice your communication skills. As a Sales Administrator, you'll be the first point of contact for customers. Role-play with a friend to nail down how you’d handle inquiries and resolve issues professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Administrator role. Highlight your organisational skills and any previous experience in sales support or customer service to show us you're the right fit!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Share specific examples of how you've delivered exceptional service in the past – we love hearing your stories!
Show Off Your Communication Skills:Since you'll be the first point of contact for our customers, it's crucial to demonstrate your excellent communication skills. Make sure your application is clear, concise, and free from errors – it’s your chance to impress us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Broughton Group
✨Know Your Products
Familiarise yourself with the glass and aluminium products the company offers. Being able to discuss their specifications and benefits will show your genuine interest and help you stand out as a knowledgeable candidate.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed orders or projects in the past. Highlighting your organisational skills will demonstrate that you can keep things running smoothly, which is crucial for a Sales Administrator role.
✨Practice Your Communication
Since you'll be the first point of contact for customers, practice clear and professional communication. Role-play common scenarios with a friend to build confidence in handling inquiries and resolving issues efficiently.
✨Be Ready for Teamwork Questions
Expect questions about working in a team environment. Prepare to share experiences where you've collaborated effectively with others, as this role requires a supportive team player who can liaise with both customers and sales staff.
