At a Glance
- Tasks: Lead a team to deliver top-notch housing and neighbourhood services.
- Company: Purpose-driven housing organisation focused on community improvement.
- Benefits: Competitive salary, generous leave, hybrid work, and career growth opportunities.
- Other info: Join a dynamic team dedicated to continuous improvement and collaboration.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience in housing management and strong leadership abilities.
The predicted salary is between 42500 - 42500 £ per year.
Your new company: This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities.
Your new role: As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework. You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.
The role will involve:
- Leading, motivating, and developing a high-performing team.
- Managing complex and sensitive casework, including safeguarding concerns.
- Building strong partnerships with external agencies such as the police, social care, and health services.
- Representing the organisation at multi-agency meetings and deputising for senior management when required.
- Driving service improvements through data analysis, feedback, and process redesign.
- Ensuring consistent application of policies, procedures, and service standards.
What you'll need to succeed: To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability. You will also demonstrate:
- Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding.
- Experience managing and developing staff, including performance management.
- Strong partnership working skills with statutory and voluntary agencies.
- Excellent communication, problem-solving, and decision-making abilities.
- The ability to manage complex workloads and competing priorities.
- A proactive, customer-focused mindset with a drive for continuous improvement.
- Confidence using housing management systems and performance data.
What you'll get in return: 42,500 annual salary, generous annual leave entitlement, employer pension contributions + additional benefits, hybrid working arrangements, strong focus on professional development and career progression, the chance to lead a motivated team and shape service delivery.
Neighbourhood Services Team Manager. Job in Dudley Move Collective Jobs employer: Broughton Group
Join a purpose-driven housing organisation in Dudley that prioritises collaboration, respect, and continuous improvement. As a Neighbourhood Services Team Manager, you will lead a dedicated team focused on enhancing community safety and sustainability while enjoying generous benefits, hybrid working arrangements, and ample opportunities for professional development and career progression.
