At a Glance
- Tasks: Lead the Customer Service Centre and enhance service efficiency in social housing repairs.
- Company: Broughton Group, a leader in social housing solutions.
- Benefits: Competitive salary, 25 days holiday, and career progression opportunities.
- Other info: Join a supportive environment focused on service excellence and team success.
- Why this job: Make a real difference in community service while leading a dynamic team.
- Qualifications: Experience in customer service management within the social housing sector.
The predicted salary is between 40000 - 48000 £ per year.
Broughton Group is seeking a Customer Service Manager - Social Housing Repairs & Maintenance based near Surbiton. This full-time, permanent role offers a salary between £40,000 and £48,000 DOE.
The successful candidate will lead the Customer Service Centre, driving efficiency and satisfaction across all service channels. Key responsibilities include managing customer operations, supporting scheduling, and leading a team.
Applicants should have prior experience in a similar role within the social housing sector, excellent leadership skills, and a strong focus on service delivery.
Benefits include career progression opportunities, 25 days holiday, and competitive salary packages.
Customer Service Operations Lead – Social Housing Repairs employer: Broughton Group
Broughton Group is an exceptional employer, offering a dynamic work environment where you can lead a dedicated team in the vital area of social housing repairs. With a strong emphasis on employee growth, competitive salary packages, and generous holiday allowances, we foster a culture of support and development, making it an ideal place for those seeking meaningful and rewarding careers in customer service.
