At a Glance
- Tasks: Manage and develop customer relationships in the healthcare sector.
- Company: Join a leading global healthcare organisation with a collaborative culture.
- Benefits: Enjoy 25 days holiday, travel expenses covered, and a supportive work environment.
- Other info: Field-based role with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while working closely with NHS stakeholders.
- Qualifications: Experience in customer account management and strong relationship skills required.
The predicted salary is between 60000 - 70000 £ per year.
Role: Customer Account Manager
Location: Field Based - London (Regular customer meetings & travel required)
Hours: Full-time
Pay: 237 - 281.93 per day (PAYE) or .33 per day (UMB)
Contract: 12-month Maternity Cover Contract (Inside IR35)
An excellent opportunity has arisen for a Customer Account Manager to join one of our longstanding global healthcare clients on a 12-month maternity cover contract, inside IR35. This role will focus on managing and developing existing customer relationships across healthcare accounts, supporting service delivery, retention, growth and operational performance within a highly collaborative environment.
Benefits:
- 25 days holiday + bank holidays
- 12-month maternity cover contract
- Travel expenses covered
- Opportunity to work within a leading global healthcare organisation
- Exposure to NHS stakeholders and managed service environments
- Collaborative and field-based working environment
The Requirements:
- Previous customer account management experience within healthcare or diagnostics
- Diagnostics supplier experience highly desirable
- Managed service experience advantageous
- Strong stakeholder engagement and relationship management skills
- Strong Excel skills essential
- CRM or Salesforce experience beneficial
- Ability to manage multiple customer meetings and priorities
- Comfortable travelling 1-2 days per week
- Laboratory background desirable
- Able to start ASAP or within a short notice period
The Role:
- Manage and develop relationships with existing customer accounts
- Support customer retention, account growth and service performance activities
- Lead operational, financial and service review meetings with customers
- Coordinate issue resolution with internal and external stakeholders
- Support contract management and account performance activities
- Work closely with NHS stakeholders and internal cross-functional teams
- Maintain accurate customer records and reporting systems
- Deliver a high level of customer experience and account support
If you're keen to join an exceptional team who can offer strong customer exposure, collaborative working and the opportunity to support strategic healthcare partnerships, then please apply to this Customer Account Manager role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm.
Customer Account Manager. Job in London Move Collective Jobs employer: Broughton Group
Join a leading global healthcare organisation as a Customer Account Manager in London, where you will thrive in a collaborative and dynamic work culture. With 25 days of holiday, travel expenses covered, and the chance to engage with NHS stakeholders, this role offers meaningful opportunities for professional growth and development within the healthcare sector. Experience the satisfaction of managing key customer relationships while contributing to impactful service delivery in a supportive environment.
