At a Glance
- Tasks: Lead a dynamic sales team and drive branch performance to achieve targets.
- Company: Join a thriving property management company with a supportive culture.
- Benefits: Enjoy competitive salary, uncapped commission, 25 days holiday, and a pension.
- Other info: Great career growth opportunities and a high-energy team atmosphere.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in sales or property management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction.
Responsibilities
- Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis.
- Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews.
- Build and maintain strong relationships with councils, stakeholders, and industry partners.
- Drive property lead generation and council onboarding, ensuring prompt follow‑up on opportunities and adherence to SLA requirements.
- Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards.
- Assess property proposals and manage risk, including rental pricing and compliance considerations.
- Handle escalated tenant, owner, or council concerns professionally and efficiently.
- Oversee budgeting, financial performance, KPI reporting, and commission calculations.
- Manage branch operations, including team scheduling, holidays, sickness, and overall productivity.
- Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes.
- Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC).
- Recruit, train, and develop a high‑performing team while fostering a positive and motivated workplace culture.
- Conduct regular team meetings, performance reviews, and manage HR matters where required.
- Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines.
- Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries.
- Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented.
- Efficiency of on‑call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off.
- Oversee Serving Notice To Quit (when Councils cancel accommodation).
- Carrying out Eviction Appointments and instructing bailiffs when necessary.
- Control of non‑conformances, incidents, snags, and customer complaints.
- Completing Change Request Log for changes to the business or processes.
About you
- A confident leader with experience managing and motivating sales or property teams.
- Target‑driven with a strong commercial mindset and ability to achieve branch sales goals.
- Excellent relationship builder with strong communication and negotiation skills.
- Highly organised with the ability to manage multiple priorities and maintain accurate records.
- Comfortable handling escalated issues and resolving challenges professionally.
- Knowledge of property management, housing, or compliance requirements is advantageous.
- Proficient in CRM systems and property management software.
- Proactive, resilient, and able to thrive in a fast‑paced environment.
Why Join?
- Competitive salary
- Uncapped commission
- 25 days holiday + BH
- Supportive, high‑energy team culture
- Clear career growth and development opportunities
- On‑site parking
- Company pension
Sales Manager in Croydon employer: Broughton Group
Join our dynamic team in Croydon as a Sales Manager, where you will thrive in a supportive and high-energy culture that prioritises employee growth and development. With competitive salaries, uncapped commission, and 25 days of holiday plus bank holidays, we offer a rewarding work environment that values your contributions and fosters strong relationships within the community. Experience the satisfaction of leading a motivated team while enjoying on-site parking and a company pension, making this an excellent opportunity for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Croydon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Sales Manager role.
✨Tip Number 2
Practice your pitch! You never know when an opportunity might pop up, so be ready to talk about your experience and what makes you the perfect fit for the job. Keep it concise and engaging – you want to leave them wanting more!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you're genuinely interested in joining their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out in the crowd. Plus, you’ll get all the latest updates on new opportunities!
We think you need these skills to ace Sales Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing sales teams and achieving targets, as well as any relevant property management knowledge. We want to see how you can bring value to our branch!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you've successfully built relationships in previous roles. Let us know why you're excited about joining StudySmarter and how you align with our goals.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities—highlight your achievements! Use specific examples of how you’ve driven sales or improved team performance. Numbers speak volumes, so include any stats that demonstrate your success.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your details!
How to prepare for a job interview at Broughton Group
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics and targets. Brush up on key performance indicators (KPIs) relevant to the role, such as conversion rates and revenue growth. Be ready to discuss how you've achieved or exceeded these in past roles.
✨Showcase Your Leadership Skills
This position requires strong leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific challenges you faced and how you overcame them while fostering a positive team culture.
✨Build Relationships
Relationship building is crucial for this role. Research the company’s stakeholders and councils they work with. During the interview, highlight your experience in developing partnerships and how you can leverage those skills to benefit the branch.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding escalated tenant or council issues. Prepare scenarios from your previous experience where you handled difficult situations effectively, showcasing your professionalism and conflict resolution skills.
