At a Glance
- Tasks: Lead a dynamic team to deliver timely repairs across a diverse estate.
- Company: Join a public sector organisation focused on community and service.
- Benefits: Competitive salary, job stability, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and best practices.
- Why this job: Make a real difference in people's lives through effective facilities management.
- Qualifications: Experience in managing repairs and maintenance in public or social housing.
The predicted salary is between 40000 - 50000 £ per year.
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day‑to‑day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders.
The Role
- Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout.
- Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate.
- Assist in developing long‑term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans.
- Work with partner contractors to provide a responsive day‑to‑day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget.
- Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation.
- Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts.
- Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice.
- Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices.
What We're Looking For
Knowledge
- Major legislation and issues affecting local government; social housing and operational property maintenance.
- Best practice across these functions within a similar environment or local authority.
- Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction.
Experience
- Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment.
- Collating and analysing information for reports to councillors, residents, and other stakeholders.
- Developing, leading, mentoring, and motivating successful individuals and teams within an environment of change.
Skills
- Managing multiple projects effectively and prioritising in response to changing deadlines.
- Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short‑ and long‑term solutions.
- Strong communication skills with the ability to convey information clearly to a wide range of audiences.
- Setting and monitoring measurable performance targets.
- Building and maintaining effective working relationships with staff, partners, tenants, and stakeholders.
- A good level of IT competency across Microsoft 365, Google Workspace, and other service‑based software systems.
Qualifications
- Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS).
- A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction.
Reactive Team Leader in Canterbury employer: Broughton Group
Join a dynamic public sector organisation that prioritises employee development and fosters a collaborative work culture. As a Reactive Team Leader, you will benefit from a supportive environment that encourages professional growth while making a meaningful impact on the community through effective facilities management. With a focus on compliance and best practices, this role offers the chance to lead a dedicated team in delivering essential services across a diverse estate, ensuring both personal and organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Team Leader in Canterbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams through challenges, especially in reactive works delivery. Highlight your ability to motivate and mentor others, as this is key for a Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make it happen!
We think you need these skills to ace Reactive Team Leader in Canterbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in facilities management and any relevant qualifications like MCIBSE or MRICS.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Reactive Team Leader role. Share specific examples of how you've successfully managed repairs and maintenance services in the past.
Showcase Your Communication Skills:Since strong communication is key, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Broughton Group
✨Know Your Legislation
Make sure you brush up on the major legislation affecting local government and social housing. Being able to discuss how these laws impact repairs and maintenance will show that you’re not just knowledgeable but also serious about compliance and best practices.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in a changing environment. Highlight your experience in mentoring and motivating individuals, as this role requires strong leadership to manage a reactive works delivery team effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in managing repairs and maintenance services. Use the STAR method (Situation, Task, Action, Result) to outline how you identified problems, analysed them, and implemented effective solutions.
✨Communicate Clearly
Practice conveying complex information in a straightforward manner. Since you'll be working with various stakeholders, being able to communicate clearly and build relationships is key. Think of examples where your communication skills made a difference in your previous roles.
