Global 1st-Line IT Support Analyst β€” Hybrid in Caerphilly

Global 1st-Line IT Support Analyst β€” Hybrid in Caerphilly

Caerphilly Full-Time 25000 - 32000 Β£ / year (est.) Home office (partial)
Broughton Group

At a Glance

  • Tasks: Provide 1st line technical support and troubleshoot hardware/software issues for global users.
  • Company: Broughton Group, a growing company with a supportive team culture.
  • Benefits: Hybrid working options, career development opportunities, and exposure to diverse technologies.
  • Other info: Great opportunity for career growth in a friendly environment.
  • Why this job: Join a dynamic team and enhance your tech skills while making a real difference.
  • Qualifications: Basic IT knowledge and a passion for helping others.

The predicted salary is between 25000 - 32000 Β£ per year.

Broughton Group in Caerphilly is seeking a Service Desk Analyst to join their growing support team. You will provide 1st line technical support to users across a global business, ensuring excellent service while troubleshooting hardware and software issues.

In this role, you will gain exposure to diverse technologies and have opportunities for career development in a supportive environment, along with hybrid working options.

Global 1st-Line IT Support Analyst β€” Hybrid in Caerphilly employer: Broughton Group

Broughton Group in Caerphilly is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. As a Global 1st-Line IT Support Analyst, you will benefit from hybrid working options and the chance to engage with diverse technologies, all while being part of a supportive team dedicated to delivering exceptional service.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

We think you need these skills to ace Global 1st-Line IT Support Analyst β€” Hybrid in Caerphilly

1st Line Technical Support
Troubleshooting Hardware Issues
Troubleshooting Software Issues
Customer Service Skills
Communication Skills
Technical Support
Exposure to Diverse Technologies