At a Glance
- Tasks: Manage and coordinate administrative functions for a thriving professional services organisation.
- Company: Join a well-established entity known for excellence in the Professional Services sector.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Supportive team culture with a focus on continuous improvement and technology integration.
- Why this job: Be part of a respected organisation and make a real impact in a collaborative environment.
- Qualifications: Experienced line manager with strong communication and organisational skills.
The predicted salary is between 42500 - 46500 £ per year.
The role of Business Support Manager involves managing and coordinating administrative functions to ensure the efficient operation of the organisation. This position requires a professional with a strategic mindset and strong organisational abilities to support the Professional Services industry.
Client Details: The organisation is a well-established entity within the Professional Services sector, known for its expertise and commitment to excellence. It operates as part of a medium-sized team and has a strong reputation for delivering high-quality services to its clients.
Description:
- Provide line management to and have responsibility for the secretarial colleagues supporting the practice area. This includes providing advice, guidance and coaching to team members, encouraging a collaborative and cohesive team environment.
- Work closely with the partners and legal services colleagues in the practice area to develop a robust understanding of their needs, building appropriate plans to support delivery and address any challenges.
- Have a continual focus on having processes and resources in place to ensure administrative and other relevant non-chargeable tasks are undertaken by the secretarial team and not legal services colleagues.
- Identify skills and expertise required to deliver an effective service. Work with team members to assess any skills gaps or training needs, partnering with the relevant teams in People Engagement and I&T to address any gaps and implement relevant training programmes.
- Adopt a continuous improvement mindset, identifying opportunities for process improvement (particularly in relation to technology) and enhanced service delivery and encouraging others to do the same.
- Actively leverage Microsoft Copilot and other emerging technologies to streamline administrative processes, improve turnaround times, and support high-quality service delivery.
- Work with the partners and legal services colleagues in the practice area to understand and address, update and monitor processes or activities required for risk management purposes including but not limited to storage of principal documents, updating the key dates database, distribution of mail, updating executry packets.
- Communicate regularly and clearly with the legal team and the Senior EA with regards to resource and support including holidays and sickness absence.
- Responsible for line management activities including 3-month reviews, performance reviews and appraisals.
- Plan for resource needs and undertake recruitment.
- Partner with People Engagement to address any performance, absence or wellbeing issues.
- Monitor unplanned absence and emergency/dependent leave. Ensure legal services colleagues are aware of absences (whether planned or unplanned) and that resource is in place to cover, ensuring consistency of service.
- Monitor and approve overtime and TOIL requests.
- Training of new and existing secretarial colleagues in a timely manner, develop standard training plans and, as required, bespoke training plans, develop and monitor ongoing training for colleagues.
- Ensure secretarial colleagues have ongoing training including specifically aderant, Word 10 bundledocs and all other relevant technologies and tools.
- Carry out additional practice specific duties as required to support the effective operation of the practice area.
Profile:
- Highly experienced line manager and Executive Assistant/Personal Assistant.
- Strong communicator with the ability to build relationships and influence colleagues at all levels across the firm.
- Self-motivated and resilient.
- Ability to work through ambiguity to identify core issues, putting in place plans to address.
- Expectation setting & management.
- Ability to work under pressure, often with tight deadlines.
- Proactive in problem solving.
- Ability to effectively communicate (both verbally and written) at all levels to achieve positive outcomes, with a demonstrated ability to persuasively facilitate opposing views.
- Flexible in adapting your working style.
- Ability to work independently, with minimal day-to-day instruction and supervision.
- Ability to quickly understand/adapt to change and conflicting priorities of stakeholders.
- Ability to multitask and prioritise.
- Actively support the Firm's vision and strategies including embracing and promoting change and communicating and executing on challenging decisions.
Job Offer:
- Competitive salary ranging from £42500 - £46500.
- Permanent contract with opportunities for professional growth.
- Work in a supportive and collaborative environment in Aberdeen.
- Be part of a respected organisation within the Professional Services industry.
Business Support Manager. Job in Edinburgh Move Collective Jobs employer: Broughton Group
As a Business Support Manager at our well-established organisation in Edinburgh, you will thrive in a supportive and collaborative environment that values professional growth and excellence. We offer competitive salaries, ongoing training opportunities, and a culture that encourages continuous improvement and innovation, making it an ideal place for those looking to make a meaningful impact in the Professional Services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager. Job in Edinburgh Move Collective Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the Professional Services sector, especially those who might know about the Business Support Manager role. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they operate. This will help us tailor our responses and show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for managerial roles and get comfortable discussing your experience in line management and process improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their success.
We think you need these skills to ace Business Support Manager. Job in Edinburgh Move Collective Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in managing administrative functions and any relevant skills that align with the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams or improved processes in the past. We love a good story!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showing your personality. We appreciate authenticity and clarity in our candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Broughton Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Manager role. Familiarise yourself with the key responsibilities and how they align with the organisation's goals. This will help you articulate how your skills and experiences can directly contribute to their success.
✨Showcase Your Leadership Skills
As a line manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight any specific instances where you improved team performance or resolved conflicts.
✨Emphasise Your Problem-Solving Abilities
The role requires a proactive approach to problem-solving. Be ready to discuss challenges you've faced in previous positions and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your strategic mindset.
✨Familiarise Yourself with Technology
Since the role involves leveraging technology like Microsoft Copilot, it's crucial to show your comfort with tech tools. Brush up on relevant software and be prepared to discuss how you've used technology to streamline processes or improve service delivery in your past roles.
