At a Glance
- Tasks: Welcome visitors, manage calls, and support admin tasks in a friendly environment.
- Company: Join a dynamic team near Bury St Edmunds with a focus on customer service.
- Benefits: Flexible part-time hours at £14.00 per hour with a supportive work culture.
- Other info: Perfect for students seeking a flexible role with growth opportunities.
- Why this job: Gain valuable experience while working in a professional setting and enhancing your skills.
- Qualifications: Experience in bookkeeping and proficiency in Microsoft Office and Google Workspace.
The predicted salary is between 14 - 14 £ per hour.
We are recruiting for a Receptionist/Office Assistant to join our client based near Bury St Edmunds. The successful candidate will ideally have strong communication skills, previous experience working in a Bookkeeping position, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Welcoming customers and visitors in a professional and friendly manner
- Handling incoming calls, directing enquiries appropriately, and providing assistance where required
- Scheduling vehicle bookings and maintaining accurate records
- Processing payments and preparing job documentation, including invoices
- Ordering parts as requested by technical staff
- Completing data entry tasks accurately using spreadsheet and office software
- Supporting general administrative functions such as filing, photocopying, and document organisation
- Maintaining a clean, tidy, and well-organised reception area
- Assisting colleagues with clerical duties as needed
- Handling sensitive information with discretion and confidentiality
Skills & Experience
- Previous experience in a Bookkeeping position
- Competence in Microsoft Office (Word, Excel) and Google Workspace (Gmail, Calendar)
- Experience with data entry and general administrative tasks is advantageous
- Strong organisational skills with the ability to prioritise workload effectively
- Professional and confident manner when dealing with phone calls and visitors
If you are interested in this position, please contact Scarlett or Janine.
Receptionist/Office Assistant. Job in Bury St. Edmunds Move Collective Jobs in Bury St Edmunds employer: Broughton Group
Join a dynamic team as a Receptionist/Office Assistant near Bury St Edmunds, where you will enjoy flexible part-time hours and a supportive work environment. Our company values strong communication and organisational skills, offering opportunities for professional growth while ensuring a friendly atmosphere that prioritises employee well-being. With competitive pay and a focus on teamwork, this role is perfect for those seeking meaningful employment in a welcoming setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Office Assistant. Job in Bury St. Edmunds Move Collective Jobs in Bury St Edmunds
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Broughton Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Broughton Group and let us see your personality shine through!
We think you need these skills to ace Receptionist/Office Assistant. Job in Bury St. Edmunds Move Collective Jobs in Bury St Edmunds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Broughton Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Broughton Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Broughton Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Broughton Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Broughton Group will surely appreciate.
