At a Glance
- Tasks: Support the lettings team by managing onboarding and marketing processes for rental properties.
- Company: Join a leading residential property business with a stellar reputation.
- Benefits: Competitive salary, supportive environment, and access to company resources.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the lettings industry.
- Qualifications: Experience in admin or coordination, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A leading residential property business with an excellent reputation across both prime and regional markets. Known for delivering exceptional service and maintaining high professional standards, the company offers a supportive and fast‑paced working environment within a successful lettings team.
This is an exciting opportunity to join a busy Birmingham lettings office as a Lettings Coordinator, supporting the operational running of the team and ensuring a smooth onboarding and marketing process for rental properties. You'll work closely with landlords, tenants and internal teams to ensure compliance obligations are met while maintaining exceptional customer service standards throughout the lettings journey.
Key responsibilities:
- Managing the onboarding of landlords and ensuring all compliance requirements are completed before marketing
- Creating and updating property details on internal systems
- Staying up to date with industry legislation and Anti Money Laundering procedures
- Liaising with centralised deal progression and property management teams to ensure documentation is in place before move‑ins
- Preparing for internal and external office audits
- Preparing market appraisal packs and supporting the Head of Lettings with documentation
- Booking photography, floorplans and EPCs through preferred suppliers
- Uploading property information to systems and websites
- Creating marketing materials and brochures for the lettings team
- Assisting with remarketing properties and rental evaluations
- Handling incoming calls and providing a high level of customer service
- Providing feedback to landlords, tenants and applicants following viewings
- Managing invoices and arranging payments
- Organising meetings, calls and meeting rooms
- Recording and submitting expense claims
- Supporting the wider team with general administration duties
What You'll Need:
- Previous experience within an administrative or coordination role
- Ideally experience within lettings, property, estate agency or sales administration
- Strong organisational and multitasking abilities
- Excellent communication and customer service skills
- High attention to detail and accuracy
- Ability to work effectively in a fast‑paced environment both independently and as part of a team
- Strong IT skills including Microsoft Office
- Professional and confident telephone manner
- No driving licence required
What's on Offer:
- Competitive salary package
- Supportive and collaborative office environment
- Opportunity to join a highly regarded property brand
- Exposure within a busy and successful lettings team
- Immediate start available
- Access to company benefits and resources
Lettings Coordinator. Job in Birmingham Move Collective Jobs employer: Broughton Group
Join a leading residential property business in Birmingham, where you'll thrive in a supportive and fast-paced lettings team. With a competitive salary and access to company benefits, this role offers excellent opportunities for professional growth while delivering exceptional service in a dynamic environment. Experience a collaborative work culture that values your contributions and fosters career development.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator. Job in Birmingham Move Collective Jobs
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Broughton Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Broughton Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Broughton Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Coordinator. Job in Birmingham Move Collective Jobs
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Coordinator. Job in Birmingham Move Collective Jobs role at Broughton Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Broughton Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Broughton Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Broughton Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Broughton Group.
