At a Glance
- Tasks: Manage customer accounts, resolve payment issues, and improve cash flow.
- Company: Established UK business in a fast-growing sector with a collaborative culture.
- Benefits: Study support, career development, onsite parking, and employee referral bonuses.
- Other info: Dynamic environment with clear progression opportunities and community involvement.
- Why this job: Join a supportive finance team and make a real impact on customer relationships.
- Qualifications: Proactive mindset, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development, the company offers a stable yet dynamic working environment.
The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment. The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.
What will the Credit Controller role involve?
- Building and maintaining strong relationships with customers and internal teams to resolve payment issues
- Managing a portfolio of customer accounts and proactively chasing overdue balances
- Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
- Working to reduce aged debt and improve overall cash flow across the business
- Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
- Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings
Suitable Candidate for the Credit Controller vacancy
- Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
- Strong communication skills with a confident, professional, and customer-focused approach
- Good IT skills, including Excel and CRM/sales ledger systems
- Ability to build effective relationships across internal teams and external customers
- High attention to detail with strong numerical accuracy
- Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential
Additional benefits and information for the role of Credit Controller
- Study support and training
- Career development and progression opportunities within a supportive environment
- Onsite parking
- Employee referral bonus scheme and regular charity/community involvement initiatives
- Salary dependent on experience
CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics.
Credit Controller Position. Job in Basingstoke Move Collective Jobs employer: Broughton Group
Join a well-established UK business in Basingstoke, where a collaborative culture and commitment to employee development create a dynamic working environment. As a Credit Controller, you'll benefit from a strong support system within a busy finance team, alongside clear career progression opportunities and a comprehensive benefits package that includes study support and community involvement initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Position. Job in Basingstoke Move Collective Jobs
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Broughton Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller Position. Job in Basingstoke Move Collective Jobs
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Broughton Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Broughton Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Broughton Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Broughton Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Broughton Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Broughton Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
