At a Glance
- Tasks: Provide essential flight information services and support operations at a dynamic airport.
- Company: Join a forward-thinking airport with exciting growth opportunities.
- Benefits: Enjoy 20 days annual leave, pension contributions, and competitive salary.
- Other info: Flexible hours with a focus on safety and customer service.
- Why this job: Be part of a unique aviation environment and make a real impact.
- Qualifications: Must hold a valid UK CAA FISO Licence and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a professional, safety-focused Aerodrome Flight Information Service Officer (FISO) to join the growing operational team. This is an exciting opportunity to work at one of the UK’s most unique and dynamic airports, supporting a diverse mix of General Aviation, business aviation and flying training activity.
The Role
As a Flight Information Service Officer, you will be responsible for the safe and efficient provision of a Flight Information Service to aircraft operating at and around Cotswold Airport. In addition to tower duties, you will support our busy Operations Office, ensuring a professional and customer-focused experience for visiting and based aircrew.
Key Responsibilities
- Provide Flight Information Service in accordance with CAA regulations
- Pass information and instructions for the purpose of safe and efficient flight
- Log aircraft movements accurately
- Action AFTN messages via AFPEx
- Issue and update NOTAMs and aeronautical publications
- Grant or decline PPR requests
- Process landing fees and associated charges
- Support internal and external emergency services as required
- Deliver excellent customer service to visiting and VIP clients
This is a safety-critical role requiring professionalism, flexibility and strict regulatory compliance.
Essential Requirements
- Hold a valid UK CAA FISO Licence
- Hold a valid CAA Radio Operator’s Certificate of Competency (ROCC)
- Hold a valid CAA Medical Certificate
- Demonstrate ICAO English Language Proficiency Level 4 or above
- Be legally entitled to work in the UK
- Be able to work a 7-day roster including weekends and Bank Holidays
- Have access to reliable personal transport (due to rural location)
Desirable
- Previous experience in an airfield or airport environment
- Experience in a safety-critical operational role
- Proficiency in Microsoft Office
What We’re Looking For
- Excellent communication and customer service skills
- Calm and confident under pressure
- Strong attention to detail
- Passion for aviation and General Aviation
- Flexible and team-oriented approach
- Professional presence when working with business jet and VIP clientele
Benefits
- 20 days annual leave plus Bank Holidays (or days in lieu)
- Pension contribution
- Competitive salary upon successful unit validation
- Training may be provided (by exception) for the right candidate
If you are a motivated aviation professional looking to join a forward-thinking airport with strong growth ambitions, we would love to hear from you. To apply, please submit your CV and supporting documentation confirming licence and medical status.
Aerodrome Flight Information Service Officer employer: Broughton Group
Cotswold Airport offers an exceptional work environment for Aerodrome Flight Information Service Officers, combining a commitment to safety with a dynamic and diverse aviation landscape. Employees benefit from a supportive culture that prioritises professional development, competitive salaries, and generous leave policies, all while working in a unique rural setting that fosters a strong sense of community and teamwork. Join us to be part of a forward-thinking airport that values your expertise and passion for aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Aerodrome Flight Information Service Officer
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at Cotswold Airport or similar places. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your FISO knowledge and regulations. We recommend practising common interview questions and scenarios related to flight information services to show you're the right fit.
✨Tip Number 3
Show off your passion for aviation! When you get the chance, share your experiences and enthusiasm for the field during interviews. It’s all about making a memorable impression that highlights your dedication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aerodrome Flight Information Service Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the FISO role. We want to see how your background in aviation and customer service shines through!
Showcase Your Qualifications:Don’t forget to include your UK CAA FISO Licence, Radio Operator’s Certificate, and Medical Certificate in your application. We need to see that you meet all the essential requirements right from the start!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about aviation and how you can contribute to our team at Cotswold Airport. A personal touch goes a long way in making your application stand out!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Broughton Group
✨Know Your Regulations
Familiarise yourself with CAA regulations and the specific duties of a Flight Information Service Officer. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial, especially when dealing with VIP clients and aircrew, so be ready to showcase your communication skills.
✨Stay Calm Under Pressure
Think of scenarios where you had to remain calm in stressful situations. The interviewers will want to see that you can handle the pressures of a safety-critical role, so share your experiences and how you managed them.
✨Show Your Passion for Aviation
Express your enthusiasm for aviation and the unique environment at Cotswold Airport. Share any relevant experiences or training that highlight your commitment to the field, as this will resonate well with the interviewers.
