At a Glance
- Tasks: Lead web platform development and optimisation, ensuring exceptional user experiences.
- Company: Join Brother International, a global brand with over 110 years of innovation.
- Benefits: Enjoy hybrid working, 25 days holiday, and industry-leading pension contributions.
- Other info: Dynamic role with opportunities for training and career development.
- Why this job: Make a real impact on digital products while enhancing customer experiences.
- Qualifications: Experience as a Product Owner and knowledge of web technologies required.
The predicted salary is between 45000 - 55000 £ per year.
Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all activities is our “At your side” spirit, which always places our customers first.
We do this with a customer-first attitude and commitment to the circular economy, ensuring minimal impact on the environment through our “At your side 2030” vision and environmentally conscious approach.
We are seeking a Digital Web Product Owner to lead the development, optimisation, and continuous improvement of our web platforms. Acting as the bridge between business stakeholders, technical teams, and digital functions, you will ensure our websites and digital products deliver measurable business value, exceptional user experiences, and support strategic commercial objectives.
This role requires a strong understanding of web technologies, content management systems (CMS), product delivery practices, and stakeholder management, combined with a data-driven approach to performance and continuous improvement.
Role Responsibilities- Product Ownership & Strategy
- Define and maintain the web product roadmap, aligning priorities with business objectives and customer needs.
- Translate business requirements into clear user stories, acceptance criteria, and prioritised backlogs.
- Work closely with stakeholders to identify opportunities for improving customer experience, engagement, and conversion.
- Balance business, technical, and user requirements when making product decisions.
- Stakeholder Engagement
- Act as the primary point of contact between business teams, development teams, and external partners.
- Facilitate workshops, requirement gathering sessions, and product reviews.
- Communicate product progress, risks, dependencies, and outcomes to stakeholders at all levels.
- Build strong relationships across Commercial, Marketing, Customer Service, IT, and Digital teams.
- Web Platform Management
- Own the performance, functionality, and continuous improvement of web platforms and associated technologies.
- Manage and optimise CMS platforms, ensuring content governance, usability, and scalability.
- Collaborate with developers, UX designers, analysts, and third-party suppliers to deliver enhancements and new capabilities.
- Ensure web solutions follow best practices for accessibility, security, SEO, performance, and user experience.
- Performance & Continuous Improvement
- Define, monitor, and report on key product KPIs and success metrics.
- Use analytics and user insights to drive product decisions and prioritisation.
- Establish clear measures of success for initiatives and track benefits realisation.
- Identify opportunities to improve customer journeys, conversion rates, engagement, and operational efficiency.
- Essentials
- Proven experience as a Product Owner, Digital Product Owner, or Web Product Owner.
- Strong stakeholder management and business-facing communication skills.
- Knowledge of web development practices, software delivery lifecycles, and Agile methodologies.
- Proven experience implementing and working with one or more Content Management Systems (CMS), such as WordPress, Drupal, Sitecore, Adobe Experience Manager, Umbraco, or similar platforms.
- Ability to translate business requirements into technical deliverables.
- Experience defining and managing KPIs, product objectives, and success metrics.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Desirables
- Knowledge of digital marketing disciplines, including SEO, PPC, content marketing, customer acquisition, and web analytics.
- Experience with e-commerce platforms and customer-facing digital journeys.
- Understanding of UX/UI principles and customer experience optimisation.
- Familiarity with tools such as Google Analytics, Adobe Analytics, Hotjar, Power BI, Jira, Azure DevOps, or similar.
- Experience managing external agencies and third-party suppliers.
As well as a competitive salary, BIE offer a range of benefits:
- Hybrid & Flexible Working options
- 25 days holiday + bank holidays (plus option to buy 5 extra)
- Industry-leading pension (up to 10% company contribution)
- Life Assurance & subsidised health cash plan
- Training & career development opportunities
- Free parking, EAP, social events, environmental days & more
Apply now through LinkedIn or email your application to:
Digital Web Product Owner employer: Brother Europe
Brother International Europe Ltd is an exceptional employer, offering a dynamic work environment in Manchester that champions innovation and sustainability. With a strong commitment to employee growth through training and career development opportunities, the company fosters a collaborative culture where your contributions directly impact customer experiences. Enjoy the benefits of hybrid working, generous holiday allowances, and a supportive atmosphere that prioritises both personal and professional well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Web Product Owner
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Brother Europe!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Brother Europe would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Brother Europe through your school's career services!
We think you need these skills to ace Digital Web Product Owner
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Web Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Web Product Owner position at Brother Europe. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Brother Europe
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
