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For Companies At a Glance
- Tasks: Oversee daily restaurant operations and ensure top-notch service quality.
- Company: Join a vibrant Chinese restaurant known for its hot pot experience.
- Benefits: Competitive salary, team-building activities, and opportunities for growth.
- Why this job: Lead a dynamic team and create memorable dining experiences for customers.
- Qualifications: 3+ years in Chinese restaurants and 1+ year in management required.
- Other info: Embrace a fun work culture with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
FOH Job Requirement:
- More than 3 years of full-time work experience in Chinese restaurants, with preference given to experience in hot pot restaurants.
- More than 1 year of management experience in Chinese restaurants or well-known chain food and beverage brands.
- Familiar with local food and beverage laws and regulations.
- Proficient in Chinese and English speaking and writing.
- Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.
- Outgoing personality with strong communication skills and understanding.
- Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.
- Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.
- Capable of building a new team, training new employees and nurturing shift managers.
- Able to strictly follow the company’s management system for the FOH, and make fair evaluations and personal improvement plans.
- Understand the importance of branding and prioritise brand building in decision making.
Job Responsibility:
- Responsible for daily operation of the restaurant.
- Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.
- Ensure that all employees comply with the company’s dress code requirements.
- Organise employee meetings and activities.
- Establish and maintain relationship with customers.
- Ensure that the display and food quality of all products meet the company’s standards.
- Conduct Four-Color Cards assessments to maintain high quality restaurant operations.
- Manage examples of excellent performance and amazing cases.
- Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.
- Lead FOH staff and ensure they receive necessary assistance during their shifts.
- Keep learning and periodically enhance management and job skills through internal training and job rotations.
- Recruit new employees and handle resignations and terminations.
- Responsible for restaurant emergency response.
Restaurant Duty Manager employer: BROTH BEYOND SINGAPORE PTE. LTD.
Contact Detail:
BROTH BEYOND SINGAPORE PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Duty Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend local events, join online forums, or even pop into restaurants to chat with staff. You never know who might have a lead on your next job!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your management experience and knowledge of food safety regulations during interviews. Use real-life examples to highlight how you've handled customer complaints or improved team performance.
✨Tip Number 3
Be proactive! If you see a restaurant you’d love to work for, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how you can contribute to their team. It shows initiative and enthusiasm!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the food and beverage industry. Whether it’s new management techniques or customer service strategies, showing that you’re committed to personal growth can set you apart from other candidates.
We think you need these skills to ace Restaurant Duty Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years in Chinese restaurants, especially if you've got hot pot experience. We want to see how your background aligns with our needs, so don’t hold back!
Management Skills Matter: Since we’re looking for someone with management experience, share specific examples of how you’ve led teams or improved service quality. This is your chance to shine and show us what you can bring to the table!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a good communicator, so let your writing reflect that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at BROTH BEYOND SINGAPORE PTE. LTD.
✨Know Your Stuff
Make sure you brush up on your knowledge of local food and beverage laws, especially those relevant to Chinese restaurants. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Management Skills
Prepare examples from your past experience where you've successfully managed a team or handled customer complaints. Highlight your ability to train new employees and create a positive work environment, as this is crucial for the Restaurant Duty Manager position.
✨Be Ready to Communicate
Since the job requires proficiency in both Chinese and English, practice speaking about your experiences in both languages. This will not only demonstrate your language skills but also your ability to connect with a diverse team and clientele.
✨Emphasise Brand Awareness
Understand the company's brand values and be prepared to discuss how you can contribute to building and maintaining their brand image. Share ideas on how you can enhance customer experience and promote the restaurant's identity.
