At a Glance
- Tasks: Oversee daily restaurant operations and train staff to ensure top-notch service.
- Company: Join a vibrant Chinese restaurant known for its hot pot experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Lead a passionate team and create memorable dining experiences for customers.
- Qualifications: 3+ years in Chinese restaurants and 1+ year in management required.
- Other info: Embrace a culture of teamwork and continuous improvement.
The predicted salary is between 30000 - 42000 Β£ per year.
FOH Job Requirement:
- More than 3 years of full-time work experience in Chinese restaurants, with preference given to experience in hot pot restaurants.
- More than 1 year of management experience in Chinese restaurants or well-known chain food and beverage brands.
- Familiar with local food and beverage laws and regulations.
- Proficient in Chinese and English speaking and writing.
- Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.
- Outgoing personality with strong communication skills and understanding.
- Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.
- Identify with the company's corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.
- Capable of building a new team, training new employees and nurturing shift managers.
- Able to strictly follow the company's management system for the FOH, and make fair evaluations and personal improvement plans.
- Understand the importance of branding and prioritise brand building in decision making.
Job Responsibility:
- Responsible for daily operation of the restaurant.
- Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.
- Ensure that all employees comply with the company's dress code requirements.
- Organise employee meetings and activities.
- Establish and maintain relationship with customers.
- Ensure that the display and food quality of all products meet the company's standards.
- Conduct Four-Color Cards assessments to maintain high quality restaurant operations.
- Manage examples of excellent performance and amazing cases.
- Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.
- Lead FOH staff and ensure they receive necessary assistance during their shifts.
- Keep learning and periodically enhance management and job skills through internal training and job rotations.
- Recruit new employees and handle resignations and terminations.
- Responsible for restaurant emergency response.
Restaurant Duty Manager in London employer: BROTH BEYOND SINGAPORE PTE. LTD.
Contact Detail:
BROTH BEYOND SINGAPORE PTE. LTD. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Restaurant Duty Manager in London
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend local events, join online forums, or even pop into restaurants to chat with staff. You never know who might have a lead on your next role!
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in hot pot restaurants and management. Bring examples of how you've handled customer complaints or improved team dynamics β itβll make you stand out!
β¨Tip Number 3
Be proactive! If you see a restaurant you love, donβt wait for them to post a job. Reach out directly through our website and express your interest. A personal touch can go a long way in landing that dream job!
β¨Tip Number 4
Keep learning! Stay updated on food and beverage laws and trends. Consider taking short courses or attending workshops. This not only boosts your CV but also shows employers you're committed to your professional growth.
We think you need these skills to ace Restaurant Duty Manager in London
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight your 3+ years in Chinese restaurants, especially if you've got hot pot experience. We want to see how your background aligns with our needs, so donβt hold back!
Management Skills Matter: Since weβre looking for someone with management experience, share specific examples of how youβve led teams or improved service quality. This will help us see your leadership style and how you can fit into our culture.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a good communicator, so show us your skills right from the start!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at BROTH BEYOND SINGAPORE PTE. LTD.
β¨Know Your Stuff
Make sure you brush up on your knowledge of the restaurant industry, especially hot pot dining. Familiarise yourself with local food and beverage laws, as well as the companyβs values and culture. This will show that youβre not just interested in the job, but also in being a part of their team.
β¨Showcase Your Management Skills
Prepare examples from your past experience where you successfully managed a team or handled customer complaints. Highlight your ability to train new employees and create a harmonious working atmosphere. This is crucial for a Restaurant Duty Manager role!
β¨Communication is Key
Since the role requires proficiency in both Chinese and English, practice speaking and writing in both languages. Be ready to demonstrate your strong communication skills during the interview. You might even want to prepare a few phrases in Chinese to impress your interviewers!
β¨Be Solution-Oriented
Think of a few scenarios where you identified problems and proposed effective solutions in your previous roles. This will showcase your meticulous thinking and good judgement, which are essential traits for handling the fast-paced environment of a restaurant.