At a Glance
- Tasks: Manage corporate travel arrangements and provide exceptional customer service.
- Company: Join a growing business travel team in a supportive environment.
- Benefits: Competitive salary, annual leave, pension scheme, and travel discounts.
- Other info: Office-based role with genuine career progression opportunities.
- Why this job: Develop your career in the exciting world of business travel.
- Qualifications: 1-2 years' experience in corporate travel and Amadeus GDS knowledge.
Business Travel Consultant (Junior / Intermediate)
Office Based | Full Time | Permanent
Salary: £28,000-£35,000 per annum (depending on experience)
An exciting opportunity has arisen for a Business Travel Consultant to join a growing business travel team. This role is ideal for someone with experience in corporate travel who is looking to develop their career within a supportive and professional environment.
As a Business Travel Consultant, you will manage end-to-end travel arrangements for a portfolio of corporate clients, providing exceptional customer service while ensuring all bookings align with client travel policies and budgets. You'll work daily with Amadeus GDS to book flights, hotels, rail, and car hire, delivering efficient and accurate travel solutions.
The Role
You will be responsible for:
- Managing travel requests from corporate clients via phone, email, and online booking tools.
- Using Amadeus GDS to search, price, book and issue flights, including complex international itineraries, as well as hotels, rail and car hire.
- Ensuring all bookings comply with client travel policies and approval processes.
- Identifying cost-effective travel solutions while maintaining traveller comfort and duty of care.
- Preparing accurate quotations and itineraries, and managing amendments and cancellations efficiently.
- Keeping up to date with airline fare rules, ticketing procedures, visa and passport requirements, and destination information.
- Building strong relationships with clients and acting as a trusted travel advisor.
- Processing travel invoices and supplier payments accurately.
- Liaising with airlines, hotels and travel suppliers to resolve booking issues and secure competitive rates.
- Supporting team performance by delivering excellent service and meeting agreed response times.
About YouEssential
- Minimum of 1-2 years' experience within a business or corporate travel environment.
- Experience using Amadeus GDS (or a similar Global Distribution System).
- Strong knowledge of airline ticketing, fare rules and booking procedures.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple bookings in a fast-paced environment.
- Customer-focused with a commitment to delivering outstanding service.
- Good working knowledge of Microsoft Office, including Outlook, Word and Excel.
- Full UK driving licence and access to your own transport.
- Experience using online booking tools such as Cytric, Concur or similar.
- Knowledge of hotel and car hire programmes.
- IATA or Travel & Tourism qualification.
- Experience with rail booking platforms such as Evolvi.
- Previous experience working within a Travel Management Company (TMC).
What's on Offer
- Salary of £28,000-£35,000 depending on experience.
- 20 days' annual leave plus bank holidays, increasing with length of service.
- Company pension scheme.
- Travel industry discounts and familiarisation trip opportunities.
- Ongoing training and professional development.
- Supportive team environment with genuine career progression opportunities.
- Office-based role in a rural location with free on-site parking.
Please note: This is an office-based position in a rural location with limited public transport links. Applicants should have access to their own transport.
Business Travel Consultant in Milton Keynes employer: Broster Buchanan
Broster Buchanan is an excellent employer, offering a dynamic work environment in the picturesque setting of Dorset. With a strong focus on employee growth and development, you will have the opportunity to shape the future of IT within the company while enjoying a collaborative culture that values innovation and strategic thinking. The role not only provides competitive benefits but also allows you to make a meaningful impact through your leadership in ERP/CRM implementation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant in Milton Keynes
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Broster Buchanan who are looking for fresh talent for roles like Business Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Broster Buchanan and give you a leg up for your Business Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Business Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Business Travel Consultant in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Business Travel Consultant role at Broster Buchanan.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Business Travel Consultant position at Broster Buchanan.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Broster Buchanan.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Broster Buchanan's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Business Travel Consultant.
How to prepare for a job interview at Broster Buchanan
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Broster Buchanan.
