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- Tasks: Lead customer implementations and enhance digital adoption for online booking tools.
- Company: A leading travel tech organisation based in Glasgow.
- Benefits: Significant career development opportunities and exposure to the full booking lifecycle.
- Why this job: Make a real impact in the travel industry while advancing your career.
- Qualifications: 3-5+ years' experience in TMC environments, especially with Cytric or Atriis.
- Other info: Dynamic role with opportunities to improve customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading travel technology organization is seeking an Online Product & Implementation Lead based in Glasgow. This role requires a professional with 3-5+ years' experience in TMC environments, particularly with Cytric or Atriis, to manage customer implementations and drive digital adoption.
You will lead product and agency administration for online booking tools, handle escalations, and improve customer experiences. This position presents significant career-development opportunities and exposure to the full booking lifecycle.
Online Booking Platform Lead & Implementations in Glasgow employer: Broster Buchanan
Contact Detail:
Broster Buchanan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Booking Platform Lead & Implementations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel tech industry, especially those who have experience with TMC environments. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience with Cytric or Atriis. Highlight how you've driven digital adoption and improved customer experiences in past roles.
✨Tip Number 3
Prepare for the interview! Research the company and its products thoroughly. Be ready to discuss how you can manage customer implementations and handle escalations effectively. Tailor your answers to show that you understand the full booking lifecycle.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Online Booking Platform Lead & Implementations in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in TMC environments and any specific work with Cytric or Atriis. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about online booking platforms and how your skills can drive digital adoption. Let us know what excites you about this opportunity!
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully handled escalations or improved customer experiences. We love seeing how you tackle challenges and enhance processes, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Broster Buchanan
✨Know Your Tech Inside Out
Make sure you’re well-versed in the online booking tools mentioned, like Cytric or Atriis. Brush up on their features and functionalities, as you might be asked to discuss how you've used them in past roles or how you would implement them in this new position.
✨Showcase Your Implementation Experience
Prepare specific examples of customer implementations you've managed. Highlight any challenges you faced and how you overcame them, as well as the positive outcomes that resulted from your efforts. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the Customer Journey
Familiarise yourself with the full booking lifecycle and think about how you can enhance customer experiences at each stage. Be ready to share ideas on improving digital adoption and how you would handle escalations effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
