At a Glance
- Tasks: Welcome patients, book appointments, and manage records in a busy GP practice.
- Company: Supportive GP practice with a friendly team atmosphere.
- Benefits: 12-month contract with potential for permanence, training, and skill development.
- Other info: Flexible hours and ongoing support for personal development.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Experience in a GP practice and strong communication skills required.
The predicted salary is between 12 - 14 £ per hour.
Receptionist and Administration Assistant (Part Time) 12-Month Fixed-Term Contract Potential to Become Permanent
Are you an experienced GP Receptionist looking for your next opportunity? We are seeking a friendly, organised and proactive Receptionist/Administration Clerk to join our busy and supportive practice team on a 12-month fixed-term contract, with the opportunity for the role to become permanent for the right candidate. You will be required to work a mixture of AM/PM shifts (07:30-13:00 or 13:00-18:30). Total of 27.5hrs per week. Please do not apply if you are unable to commit to these shifts.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, delivering outstanding customer service and supporting patients with professionalism, empathy and efficiency.
Key ResponsibilitiesAs part of our reception and administration team, you will:
- Welcome patients and visitors in a professional and courteous manner.
- Book appointments for GPs, nurses and other clinicians by telephone and in person.
- Process repeat prescription requests and issue prescriptions in line with practice procedures.
- Manage and allocate eConsult requests appropriately.
- Receive, record and transfer messages accurately to the relevant members of the clinical team.
- Retrieve, file and maintain patient records.
- Provide patients with non-clinical information and assist with general enquiries.
- Maintain accurate filing and administrative systems.
- Collect private fees where applicable.
- Support QOF administration and Child Immunisation recalls when required.
- Ensure the reception area, notice boards and patient information displays remain tidy and up to date.
- Work collaboratively with colleagues to ensure a smooth handover between shifts.
- Undertake other reasonable administrative duties as requested by the Practice or Reception Manager.
We are looking for someone who has:
- Essential Previous experience working in a GP Practice.
- Experience using EMIS Web, but not essential.
- GCSE (or equivalent) in English.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise workload.
- A professional, friendly and patient-focused approach.
- Good IT skills, including Microsoft Word and Excel.
- The ability to work independently as well as part of a team.
- A strong understanding of patient confidentiality and GDPR principles.
- Flexibility to work additional hours when required.
- Evidence of ongoing personal development and learning.
- Experience supporting QOF administration and recall programmes.
A welcoming and supportive team environment. Opportunity to develop your skills within a busy GP practice. Training and ongoing support. A 12-month fixed-term contract with the possibility of becoming a permanent member of the team, subject to business needs and performance.
If you are an enthusiastic, reliable and compassionate individual with GP reception experience and EMIS Web knowledge, we would love to hear from you. Apply today and become an important part of our team, helping us provide excellent care and service to our patients.
GP Receptionist employer: Broomwood Road Surgery
Join our dynamic and supportive GP practice as a Receptionist/Administration Assistant, where you will be part of a welcoming team dedicated to delivering exceptional patient care. We offer a flexible work environment with opportunities for professional development, ensuring that you can grow your skills while making a meaningful impact in the community. With a focus on collaboration and outstanding customer service, this role provides a rewarding experience in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Broomwood Road Surgery, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Broomwood Road Surgery
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Broomwood Road Surgery.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Broomwood Road Surgery.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Broomwood Road Surgery can really resonate with interviewers and show your commitment to the field.
