At a Glance
- Tasks: Manage M365 Modern Workplace and provide technical support for Office 365 services.
- Company: Join a dynamic team focused on innovative cloud-based solutions.
- Benefits: Enjoy flexible work options and opportunities for professional growth.
- Why this job: Be at the forefront of tech, enhancing collaboration and compliance in a modern workplace.
- Qualifications: Experience with Microsoft M365/O365 and strong problem-solving skills are essential.
- Other info: Immediate consideration for applicants; don't miss out!
The predicted salary is between 36000 - 60000 £ per year.
M365 Modern Workplace SME
The role:
As the M365 SME, you will be responsible for managing and maintaining M365 Modern Workplace, providing – technical expertise and support to internal stakeholders and managing the organisations Email, SharePoint, Viva Engage, Teams, Azure Active Directory, and other Office 365 related cloud-based services
Responsibilities:
- Office 365 Compliance Features: Implement and manage compliance features such as data loss prevention (DLP), eDiscovery, and retention policies. Ensure compliance with legal and regulatory standards.
- SharePoint Online Administration: Administer SharePoint Online, including site creation, configuration, and management. Facilitate collaboration and document management across the organisation.
- Microsoft Teams Deployment and Management: Oversee the deployment and management of Microsoft Teams. Configure policies and integrate Teams with other Office 365 services for enhanced internal communication and collaboration.
- Monitoring and Troubleshooting: Monitor and troubleshoot Office 365 services and connectivity issues. Utilize tools like the Microsoft 365 admin centre and PowerShell scripts to ensure optimal performance and user satisfaction.
- Problem Identification and Resolution: Analyse and diagnose issues to identify root causes, implementing appropriate solutions or escalating to higher-tier support when necessary. Provide comprehensive technical support to end-users, assisting with software and hardware issues, account management, access rights, and system configurations.
- Documentation: Maintain accurate and up-to-date documentation of incidents, requests, resolutions, and procedures in the IT service management system (ITSM).
What would make you stand out:
- Previous experience in System Administrator/Analyst or Application Support roles
- Strong experience with Microsoft M365 / O365
- Experience in dealing with demanding customer interaction and leading business and technical discussions with internal and external stakeholders.
- Knowledge of the following Microsoft Products:
o Exchange Online / Outlook
o SharePoint Online
o Viva Engage
o Power Platform
o Teams
o OneDrive for Business
o Azure Active Directory / Entra ID
Please apply today for immediate consideration!
M365 Modern Workplace SME employer: Brookwood Recruitment Ltd
Contact Detail:
Brookwood Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Modern Workplace SME
✨Tip Number 1
Familiarize yourself with the latest features and updates of Microsoft 365, especially those related to compliance, SharePoint, and Teams. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with online communities or forums focused on Microsoft 365. Networking with professionals in the field can provide insights into best practices and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed M365 services or resolved technical issues. Real-world examples will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Highlight any experience you have with PowerShell scripting, as this is a valuable skill for managing Office 365 environments. Being able to automate tasks can set you apart from other candidates.
We think you need these skills to ace M365 Modern Workplace SME
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the M365 Modern Workplace SME position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize your relevant experience with Microsoft M365/O365 and any previous roles in System Administration or Application Support. Use specific examples that demonstrate your expertise in managing Office 365 services.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the M365 ecosystem. Mention specific projects or achievements related to SharePoint Online, Teams, or compliance features that illustrate your capabilities.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully identified and resolved technical issues in previous roles. This will demonstrate your analytical skills and ability to troubleshoot effectively, which is crucial for this position.
How to prepare for a job interview at Brookwood Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with M365 services like SharePoint, Teams, and Azure Active Directory. Highlight specific projects where you implemented compliance features or managed deployments.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your troubleshooting abilities. Prepare examples of how you've identified and resolved issues in previous roles, particularly with Office 365 services.
✨Communicate Effectively
Since the role involves interaction with internal stakeholders, practice articulating complex technical concepts in a clear and concise manner. This will show your ability to lead discussions and provide support.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions related to compliance management and service administration. Think through how you would handle specific situations, such as implementing data loss prevention policies or managing user access rights.