IT Support Engineer (Remote/Field Based)

IT (EUD) TECHNICIAN Permanent We are seeking a proactive and skilled field-based IT (EUD) Technician to join our team. This role is critical in providing operational support for a range of ICT systems and services. The ideal candidate will have proven experience supporting Windows 10, laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate will be expected to work flexible hours and undertake assignments in a timely manner. Provide first and second-line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is required for this role. Proven experience providing technical support for Windows 10, smartphones, laptops, and desktops in an operational environment. Experience in identifying areas for improvement within ICT services and implementing enhancements to optimize service delivery. Full UK driving licence and ability to travel across various locations as required. Apply today for immediate consideration!