At a Glance
- Tasks: Be the friendly first point of contact for students and assist with their daily needs.
- Company: Join a supportive team at Brookvale Groby, dedicated to student welfare.
- Benefits: Enjoy professional development opportunities and a welcoming work environment.
- Other info: Work 37 hours a week during term time with additional weeks for training.
- Why this job: Make a real difference in students' lives while developing your administrative skills.
- Qualifications: GCSE Maths and English, strong IT skills, and excellent communication abilities.
The predicted salary is between 20000 - 25000 £ per year.
At Brookvale Groby, we have a new position open for a Student Support Administrator to join a friendly administrative team, to provide a calm, welcoming, professional and efficient front-line reception service for students at BGLC.
Job overview: To be the first point of contact for students seeking assistance with day-to-day matters, including attendance, first aid, welfare needs and general enquiries.
Hours of work: 37 hours per week term time plus 3 weeks additional hours; 8.00am to 4.00pm Monday to Thursday and 8.00am to 3.30pm Friday.
Job requirements:
- Minimum of a grade C in GCSE Maths and English
- Ability to prioritise tasks on a day-to-day basis
- Experience of using information management systems and strong IT skills
- A high level of verbal and written communication standards
- Proven ability to show reliability and to work to meet key deadlines
- Previous first aid experience, preferably in an education setting
As our Student Support Administrator, you’ll be able to take pride in ensuring a friendly and courteous port of call is available for any enquiries, contributing as a key part of a wider team to ensure daily administrative operations run smoothly. You’ll have access to training and professional development opportunities within this post, building on key skills to ensure you have a comprehensive and full working knowledge of administration.
Student Support Administrator in Leicester employer: Brookvale Groby Learning Campus
Contact Detail:
Brookvale Groby Learning Campus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator in Leicester
✨Tip Number 1
Make sure you research Brookvale Groby and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their team.
✨Tip Number 2
Practice your communication skills! As a Student Support Administrator, you'll be the first point of contact for students. Role-play common scenarios with friends or family to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the role and the team culture. They might share valuable insights that could help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Student Support Administrator in Leicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Student Support Administrator.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with information management systems and any relevant first aid training. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can express your thoughts clearly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brookvale Groby Learning Campus
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the day-to-day tasks mentioned in the job description, like handling attendance and welfare needs. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role requires a high level of verbal and written communication, prepare examples from your past experiences where you've effectively communicated with students or colleagues. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills and be ready to discuss any information management systems you've used before. If you have experience with specific software relevant to administrative tasks, mention it! This shows you're prepared to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, such as dealing with a student in distress or managing multiple enquiries at once. Think through potential scenarios and how you would respond calmly and professionally, showcasing your problem-solving abilities.